Hello:
I do a lot of Swagbucking and m Amazon cards are sent via email, so that isn’t 
the issue. I’ve redeemed Amazon cards for years without issues. Saturday was 
the first time I’ve ever seen this. I even tried with different web browsers. 
The people at Amazon said some parts of their site use captchas now. Go figure.
> On Jan 11, 2015, at 8:47 PM, Cheryl Homiak <[email protected]> wrote:
> 
> First of all, I have redeemed several gift cards from Amazon and there was no 
> captcha. I thought maybe it had changed recently when I read this thread but 
> I went to the website and I see no captcha. I approached this both from the 
> main site and the access site even though I never actually use the access 
> site. Both with Audible and Amazon, I much prefer to use the main site. So 
> I'm a little puzzled as to how one person could see a captcha while another 
> doesn't. You do have to sign in with your username and password and you do 
> have to enter the claim code. You even can get around reading a claim code by 
> having people email your gift cards instead of sending them by snail mail or 
> giving them to you when the person involved uses email. It's not that i'm 
> doubting your statement that there was a captcha; I personally simply don't 
> see any request for one and never have in my own experience. Maybe they have 
> started doing it for some accounts and others will follow though that doesn't 
> totally make sense to me either.
> 
> Secondly, some other form of security besides username and password in some 
> instances is not, in my opinion, overkill. At least from what I know about 
> passwords being stolen or hacked, i don't think it's overkill. We can argue 
> about whether that other form should be captcha r not and we can argue about 
> whether or not there should be an accessible alternative and what that 
> alternative should be, but i don't really think we can argue that something 
> in addition to username and password is overkill, at least in some 
> situations. 
> 
> It is true that Amazon does require captchas in some instances; I rarely run 
> into this on Amazon but I think when you set up an account and perhaps when 
> you change your password you might have to enter a captcha, but I'm not going 
> to change mine just to test this out. There may be some other instances.
> 
> -- 
> Cheryl
> 
> I tried and tried to turn over a new leaf.
> I got crumpled wads of tear-stained paper
> thrown in the trash!
> Then God gave me a new heart and life:
> His joy for my despairing tears!
> And now, every day:
> "This I call to mind,
> and therefore I have hope:
> The steadfast love of the Lord
> never ceases;
> his mercies never come to an end;
> they are new every morning;
> great is your faithfulness."
> (Lamentations 3:21-23 ESV)
> 
> 
> 
> 
> On Jan 11, 2015, at 5:47 PM, Sarai Bucciarelli <[email protected] 
> <mailto:[email protected]>> wrote:
> 
> Not to mention it is not convenient to call them each time you want to redeem 
> a gift card!
> I mean, come on! You hae to log in to your account with your user name and 
> password, a captcha is just over kill!
>> On Jan 10, 2015, at 9:55 PM, Gabe Griffith <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>> Hi,
>> 
>> Thanks for this information Sarai. I'm sending it to an accessibility lawyer 
>> I know here in California to get her take on whether or not this is an 
>> acceptable solution and what further action can be taken. I for one am not 
>> comfortable with this solution as it would mean giving an amazon 
>> representative anything from your gift card number to your password which 
>> could give them access to saved credit card information.
>> 
>> Gabe
>> 
>> 
>> On Jan 10, 2015, at 5:57 PM, Sarai Bucciarelli <[email protected] 
>> <mailto:[email protected]>> wrote:
>> 
>>> 
>>> Hello, 
>>> 
>>> Amazon.com <http://amazon.com/> implements CAPTCHA on several features on 
>>> Amazon.com <http://amazon.com/> such as password changes. Users are 
>>> presented with a picture, and asked to copy the text string in the picture 
>>> into a text entry field before continuing. 
>>> 
>>> Entering the characters displayed helps prevent automated programs from 
>>> accessing features on Amazon.com <http://amazon.com/>. We do this to 
>>> maintain the security of your account and personal information. 
>>> 
>>> If you're presented with a verification screen and you're unable to read or 
>>> enter the word(s) displayed, please click or press enter on the following 
>>> link. You can either enter your number and we'll give you a call, or you 
>>> call us directly at one of the numbers provided on the page. 
>>> 
>>> www.amazon.com/accessibility-contactus 
>>> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Faccessibility-contactus%3Fref_%3Dpe_584750_33951330&A=L2VILWOTCGCVWFJ3YUTTK1LWI7OA&H=HMM2AWSSYZHZPISD7FSW9PV0K5KA>
>>>  
>>> 
>>> We hope to see you again soon.
>>> 
>>> Best regards,
>>> Bea D.
>>> Did I solve your problem?
>>> Yes 
>>> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhy%26ref_%3Dpe_584750_33951330_cscem_hmdyes_ht_1&A=VZAXUBITMXTEFDBFGJJW3KECUKIA&H=ZD697QAXRKRNDCWYJYU9HUDLJPWA>
>>>   No 
>>> <http://www.amazon.com/gp/r.html?C=3GG4DES2VDURU&R=29U7NMN7HZU71&T=C&U=http%3A%2F%2Fwww.amazon.com%2Fgp%2Fhelp%2Fsurvey%3Fp%3DA25LD1M5ZG0U4C%26k%3Dhn%26ref_%3Dpe_584750_33951330_cscem_hmdno_ht_1&A=FRQF5EPAQXXQHNKVLU9XKWRA2RGA&H=QAOA43UIY5WSPJMYUFTPPHU0L34A>
>>> Your feedback is helping us build Earth's Most Customer-Centric Company.
>>> 
>>> Thank you.
>>> Amazon.com <http://amazon.com/>
>> 
>> 
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