On Apr 18, 2015, at 3:13 PM, Grant Hardy <grant.li...@icloud.com> wrote:
Hi Barry, I’d say auto-update is a critical part of the Office Preview, since
builds quickly expire once updates are released. If auto update isn’t being
installed for some of you, I’d consider that to be a bug and it may be worth
trying a reinstall. There are multiple instances when the installer asks for
your administrator password. I’m wondering if maybe one of these is being
accidentally closed by some users, or isn’t gaining focus for whatever reason.
Meanwhile, you should be able to download the updates directly from Microsoft
at the following link: https://support.microsoft.com/en-us/kb/3048768
Best,
Grant
On Apr 17, 2015, at 12:08 PM, Barry Hadder <bhad...@gmail.com> wrote:
Are you using a Mac or Windows?
I don’t have it in my help menu either.
From what I can tell, the Microsoft autoupdate will not install on OS X unless
you have your security setting configured a sertain way.
On Apr 17, 2015, at 1:29 PM, Grant Hardy <grant.li...@icloud.com> wrote:
Hi Andrew,
When you open Microsoft Word, press CONTROL+OPTION+M to get into the menus.
Keep the CONTROL and OPTION keys held down and arrow right to the help menu,
then arrow down and the “check for updates” option should be the last item in
the menu. With CONTROL and OPTION still held down, press the SPACEBAR to
activate this menu item.
If you still aren’t seeing it, can you describe the contents of the help menu
on your computer? It definitely should be there.
Grant
On Apr 17, 2015, at 10:58 AM, Andrew Lamanche <ioani...@me.com> wrote:
I'm afraid that the "update" link is not in the Apple menu either. When I look in
"about Word" section, I read that my version is 15.9 not 16.9. How can I update it?
Many thanks,
Andrew
On 17 Apr 2015, at 13:51, george b <gbma...@gmail.com> wrote:
The app update is in the help menu of the apple menus at the top of your screen
not the help menu in the word app itself. In the help menu of the word itself
you find the send feedback for the app
-----Original Message-----
From: macvisionaries@googlegroups.com [mailto:macvisionaries@googlegroups.com]
On Behalf Of Dionipher Presas Herrera
Sent: Thursday, April 16, 2015 22:42
To: macvisionaries@googlegroups.com
Subject: Re: Cant' access help menu in Microsoft Word for mac
i don't see it either, maybe it was already updated
On 17 Apr 2015, at 7:19 am, Andrew Lamanche <ioani...@me.com> wrote:
Hi Listers,
I've successfully installed Microsoft Word on my macbook pro. When I go to the menubar and
voiceover to the help menu, I can find the search field, I can type the search term, but I can't
seem to read any results. There's a table there but it appears to be empty or voiceover reads just
"image" and I can't activate anything there. By the way, I don't see the "check
for update" item in the help menu either. Is this regular?
Many thanks
Andrew
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