Seems to me I recall somebody else here saying that they had to call Netflix customer service and customer service found a flag on that person's account which did not permit them to access audio description. I don't know why that would be but you might try, as a last resourt, signing out of all devices on the web site then going back in again.
Sincerely, The Constantly Barefooted Ray Still a happy Mac, Verizon Wireless iPhone 6+ and Apple TV user! Sent from my Mac, the only computer with full accessibility for the blind built-in > On Apr 19, 2015, at 9:12 PM, Christine Grassman <[email protected]> > wrote: > > This morning I signed into Netflix on my iPhone and was able to start audio > description after a second go at the language options menu. However, since > then, I cannot get it to work. I have rebooted the phone, closed the app and > gone back in, signed out and signed back in . . . the option simply is not > showing up. > I decided to load Silver Light on my MacBook and it installed and played just > fine. But I could not figure out how to get to the controls, let alone the > language options menu, if this is indeed possible on the MacBook with Silver > Light. My son is really excited about listening to Daredevil with audio > description. Is anyone else having this issue, and can anyone offer a > solution or workaround? > Thanks. > Christine > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
