Hold down the command key and r at the same time and activate your power button 
and keep holding down the command and r keys for about 20 seconds or so and let 
them up

 

Wait a minute or so and if v o does not start speaking do the command f5 to 
turn it on

You may have to try the command f5 a couple of times.

 

Wait a little bit between each try to it speaks

 

Then in the table choose utilities and then disk repair and first aid

 

From: [email protected] [mailto:[email protected]] 
On Behalf Of Faith Girvan
Sent: Friday, August 28, 2015 10:43
To: [email protected]
Subject: Re: i-mac loading issue

 

How do I go into the recovery disk so that I can use disk utility?

Thank you.

Faith

On Aug 28, 2015 1:40 PM, "Anne Robertson" <[email protected] 
<mailto:[email protected]> > wrote:

Hello Faith,

 

I’m afraid your iMac can’t locate its System Folder. You’ll need to boot into 
the Recovery partition and use the Disk Utility there to Repair Disk.

 

Cheers,

 

Anne

 

 

On 28 Aug 2015, at 18:52, Faith Girvan <[email protected] 
<mailto:[email protected]> > wrote:

 

Hello, all;

When I  got in and turned  on my i-mac, you would normally  see the apple 
symbol show up.   In this case, it acted as if it was loading properly, but 
instead of loading the apple symbol it only showed a file folder with a 
question mark flashing and it wouldn't proceed further than that.

What can I do from here?  Is this fixable?

Please let me know as soon as you are able.

Faith

 

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