Hi,

I had upgraded a few days ago and indeed I too had some problems at the very 
stage you described.  I just can’t quite remember what I had done in 
desperation.  I think the trouble is that you have to choose the right key of 
your previous installation, VmWare 7 to go into the text box that’s on the page 
and then you will be able to activate the add button.  Do look very carefully 
at the page past the add button because I think that there is another table 
there with all your previous keys and listen carefully whether any of those 
keys is actually a link which you need to press.  I’m sorry my memory is 
useless.  I also actually wen to my VMWare 7 “about” menu item and copied into 
clipboard the relevant activation key and pasted it into the key textbook on 
the page.  But again I am so so sorry I can’t remember whether it made the 
difference.  You are right, the web page is confusing and I was so relieved 
when I finally managed to complete the purchase.

Andrew
> On 31 Aug 2015, at 21:01, Matthew Dyer <[email protected]> wrote:
> 
> Hi all.  I am trying to upgrade from fusion 7 to v 8 and having problems with 
> vmware.coms website.  I can get through the first screan and select add to 
> cart, but after viewing the keys I want to upgrade, I can not get the add to 
> cart button to work.  I havetried vo space, vo shift space and enter and 
> nothing seems to work.  How have you gotton around this problem?  I really 
> wish vmware would make there site much more accessible.  Thanks.
> 
> Matthew
> 
> 
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