Hello, Anne. A day or two after the public release of El Capitan, another user and I posted either on MacVisionaries or Peel-the-Apple that our incoming mail sound disappeared after the upgrade from Yosemite to El Capitan. In fact, I believe any sounds associated with the Mac Mail app disappeared, in my case, at least. I made sure that sound effects were still enabled, and I ran through all the different incoming mail sounds. No joy. I also created a Test account with the same disappointing results. Then, I enabled mail sounds not just for the inbox but for all my mailboxes. When these attempts failed, an Apple Accessibility rep suggested the radical solution of erasing the hard drive and rolling back to Yosemite 10.10.5. This solved the problem. I know this was a drastic step to take, especially because it prevented further specific testing. However, since Safari was quite flaky on my MacBook Air, and since I had reservations, as a new user, in upgrading so soon after El Capitan was released, I figured the safest path was to restore my machine to its Day One state, so to speak.
BTW, there is evidence on the net for others having this problem. I read a thread which had a number of contributors, none of whom said they were VoiceOver users. One poster said he finally got an admission from an Apple rep that this sound issue was a bug. However, two Apple Accessibility reps I spoke to said they had not heard of the problem and assured me it was not on their list of emerging issues. Craig On 10/17/15, Anne Robertson <[email protected]> wrote: > Hello everyone, > > I installed El Capitan today and my only problem is that my Mail sounds are > all gone. Not just my custom sounds, but the built-in Mail sounds too. > I’ve done the new First Aid thing in Disk Utility. I’ve booted into Safe > Mode. I’ve reset the SMC. Anyone got any other ideas? > It’s not critical, I just like to know which mailboxes to look in. > > Cheers, > > Anne > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
