I was one of the first people to report this problem to the VoiceOver community. All sound preferences were set properly, and no amount of mail sound to tweaking restored the new mail sound. I reported the problem to Apple and was told by a rep that he had run into the problem with some users, but it is not on the list of El Capitan emerging issues. For this and other reasons, I rolled back to Yosemite 10.10.5.
Craig On Thursday, October 29, 2015, george b <gbma...@gmail.com> wrote: > Tell me what to do to make a custom sound please > thanks > > -----Original Message----- > From: macvisionaries@googlegroups.com <javascript:;> [mailto: > macvisionaries@googlegroups.com <javascript:;>] On Behalf Of John Panarese > Sent: Thursday, October 29, 2015 13:57 > To: macvisionaries@googlegroups.com <javascript:;> > Subject: Re: [Bulk] [Bulk] [Bulk] still no new message sound in Mail > > Do you have a custom sound you can copy into your user library/sounds > folder? If so, I would try using that one just to see if that works. > > > Take Care > > John D. Panarese > Director > Mac for the Blind > Tel, (631) 724-4479 > Email, j...@macfortheblind.com <javascript:;> > Website, http://www.macfortheblind.com > > APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer > > AUTHORIZED APPLE STORE BUSINESS AFFILIATE > > MAC and iOS VOICEOVER TRAINING AND SUPPORT > > > > > On Oct 29, 2015, at 12:33 PM, Katie Zodrow <kzodrow...@att.net > <javascript:;>> wrote: > > > > Hi, John its Katie. I tried using the glass sound effect when I checked > for new mail 2 days ago, and nothing happened. Then I went back to the new > mail sound and when I check for new messages, I still don’t hear anything. > I’m having no luck at this. In mail preferences in the general tab, I have > the checkbox checked for play sounds for other mail actions. In the > notification center, I have alerts and sounds checked for the mail app. The > notification center is something new I haven’t seen on my Mac before since > I upgraded from Snow Leopard. I’m not sure why this isn’t working. > > Do you have any other ideas? Should I have someone at the Apple store > look at my Mac again? > > Thanks. > > Katie > >> On Oct 26, 2015, at 4:58 PM, John Panarese <jpanar...@gmail.com > <javascript:;>> wrote: > >> > >> I’d try the original new mail sound and see what happens. I am using > it now, though I do prefer my custom sound and will probably go back to > using it, since it was working. > >> > >> > >> Take Care > >> > >> John D. Panarese > >> Director > >> Mac for the Blind > >> Tel, (631) 724-4479 > >> Email, j...@macfortheblind.com <javascript:;> > >> Website, http://www.macfortheblind.com > >> > >> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer > >> > >> AUTHORIZED APPLE STORE BUSINESS AFFILIATE > >> > >> MAC and iOS VOICEOVER TRAINING AND SUPPORT > >> > >> > >> > >>> On Oct 26, 2015, at 7:07 PM, Katie Zodrow <kzodrow...@att.net > <javascript:;>> wrote: > >>> > >>> Hi, John. Normally I have the new message sound selected in Mail, but > I changed the sound effect to glass instead. I checked the box after that > when it said select ellipsis and closed out of mail preferences. I sent a > test email to myself and thought the glass sound was going to work, but > nothing happened when I got the email. Should I go back to the default mail > sound or select a different sound? > >>> Thanks. > >>> Katie > >>>> On Oct 26, 2015, at 3:52 PM, John Panarese <jpanar...@gmail.com > <javascript:;>> wrote: > >>>> > >>>> Did you try messing with the popup menu for the new mail sound and > try different options. I just changed mine back to the default sound and it > is working. It was not working initially, which was why I was using a > custom sound I put on the system. However, now it is working. > >>>> > >>>> > >>>> Take Care > >>>> > >>>> John D. Panarese > >>>> Director > >>>> Mac for the Blind > >>>> Tel, (631) 724-4479 > >>>> Email, j...@macfortheblind.com <javascript:;> > >>>> Website, http://www.macfortheblind.com > >>>> > >>>> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer > >>>> > >>>> AUTHORIZED APPLE STORE BUSINESS AFFILIATE > >>>> > >>>> MAC and iOS VOICEOVER TRAINING AND SUPPORT > >>>> > >>>> > >>>> > >>>>> On Oct 26, 2015, at 6:37 PM, Katie Zodrow <kzodrow...@att.net > <javascript:;>> wrote: > >>>>> > >>>>> Hi, Mark and George. That’s exactly what happens to me with Mail > too. I get the swishing send mail sound but no new mail sound when I > receive messages. All the other sound effects and Voiceover work fine on my > Mac. > >>>>> I guess there’s a few of us that have this problem besides me. I’m > glad I’m not the only one. > >>>>> Katie > >>>>>> On Oct 25, 2015, at 11:02 PM, M. Taylor <mk...@ucla.edu > <javascript:;>> wrote: > >>>>>> > >>>>>> Hello Katie, > >>>>>> > >>>>>> I'm curious, are you hearing sound effects in other applications > such as the Messages app? > >>>>>> > >>>>>> Be sure that your system sound preferences are set correctly. > >>>>>> > >>>>>> Please do the following: > >>>>>> > >>>>>> Note, the following steps assume that you are using only the > computer's internal speakers for sound output. > >>>>>> > >>>>>> 1. > >>>>>> With all applications closed, from the Apple Menu, select System > Preferences. > >>>>>> > >>>>>> 2. > >>>>>> Select Sounds. A dialogue box will open containing three Tabs > labeled Sound Effects, Output, and Input. > >>>>>> > >>>>>> 3. > >>>>>> On the Sound Effects tab, make certain that the "Play sound effects > through" option is set to Internal speakers. > >>>>>> > >>>>>> 4. > >>>>>> On the Output tab, set the "select a device for output" option to > internal speakers. > >>>>>> > >>>>>> 5. > >>>>>> Close the dialogue box. > >>>>>> > >>>>>> Now, open the mail application and see what happens. > >>>>>> > >>>>>> Good Luck, > >>>>>> > >>>>>> Mark > >>>>>> > >>>>>> -----Original Message----- > >>>>>> From: macvisionaries@googlegroups.com <javascript:;> [mailto: > macvisionaries@googlegroups.com <javascript:;>] On Behalf Of Katie Zodrow > >>>>>> Sent: Sunday, October 25, 2015 5:32 PM > >>>>>> To: macvisionaries@googlegroups.com <javascript:;> > >>>>>> Subject: still no new message sound in Mail > >>>>>> > >>>>>> Hi, everyone. I just updated to OS 10.11.1 today. I’m still not > getting any new message sound when I receive something in Mail. I thought > Apple was going to fix this. I decided for now to just get alerts for mail > in notification center so I'll know when I get new email for now. Has > anyone else had this problem after they updated? > >>>>>> I hope the next update Apple releases has that mail sound fixed. > >>>>>> Katie > >>>>>> > >>>>>> -- > >>>>>> The following information is important for all members of the Mac > Visionaries list. > >>>>>> > >>>>>> If you have any questions or concerns about the running of this > list, or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > >>>>>> > >>>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner > is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com > <javascript:;> > >>>>>> > >>>>>> The archives for this list can be searched at: > >>>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ > >>>>>> --- > >>>>>> You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > >>>>>> To unsubscribe from this group and stop receiving emails from it, > send an email to macvisionaries+unsubscr...@googlegroups.com > <javascript:;>. > >>>>>> To post to this group, send email to > macvisionaries@googlegroups.com <javascript:;>. > >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. > >>>>>> For more options, visit https://groups.google.com/d/optout. > >>>>>> > >>>>>> -- > >>>>>> The following information is important for all members of the Mac > Visionaries list. > >>>>>> > >>>>>> If you have any questions or concerns about the running of this > list, or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > >>>>>> > >>>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner > is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com > <javascript:;> > >>>>>> > >>>>>> The archives for this list can be searched at: > >>>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ > >>>>>> --- > >>>>>> You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > >>>>>> To unsubscribe from this group and stop receiving emails from it, > send an email to macvisionaries+unsubscr...@googlegroups.com > <javascript:;>. > >>>>>> To post to this group, send email to > macvisionaries@googlegroups.com <javascript:;>. > >>>>>> Visit this group at http://groups.google.com/group/macvisionaries. > >>>>>> For more options, visit https://groups.google.com/d/optout. > >>>>> > >>>>> -- > >>>>> The following information is important for all members of the Mac > Visionaries list. > >>>>> > >>>>> If you have any questions or concerns about the running of this > list, or if you feel that a member's post is inappropriate, please contact > the owners or moderators directly rather than posting on the list itself. > >>>>> > >>>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is > Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <javascript:;> > >>>>> > >>>>> The archives for this list can be searched at: > >>>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ > >>>>> --- > >>>>> You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > >>>>> To unsubscribe from this group and stop receiving emails from it, > send an email to macvisionaries+unsubscr...@googlegroups.com > <javascript:;>. > >>>>> To post to this group, send email to macvisionaries@googlegroups.com > <javascript:;>. > >>>>> Visit this group at http://groups.google.com/group/macvisionaries. > >>>>> For more options, visit https://groups.google.com/d/optout. > >>>> > >>>> -- > >>>> The following information is important for all members of the Mac > Visionaries list. > >>>> > >>>> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >>>> > >>>> Your Mac Visionaries list moderator is Mark Taylor and your owner is > Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <javascript:;> > >>>> > >>>> The archives for this list can be searched at: > >>>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ > >>>> --- > >>>> You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > >>>> To unsubscribe from this group and stop receiving emails from it, > send an email to macvisionaries+unsubscr...@googlegroups.com > <javascript:;>. > >>>> To post to this group, send email to macvisionaries@googlegroups.com > <javascript:;>. > >>>> Visit this group at http://groups.google.com/group/macvisionaries. > >>>> For more options, visit https://groups.google.com/d/optout. > >>> > >>> -- > >>> The following information is important for all members of the Mac > Visionaries list. > >>> > >>> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >>> > >>> Your Mac Visionaries list moderator is Mark Taylor and your owner is > Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <javascript:;> > >>> > >>> The archives for this list can be searched at: > >>> http://www.mail-archive.com/macvisionaries@googlegroups.com/ > >>> --- > >>> You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > >>> To unsubscribe from this group and stop receiving emails from it, send > an email to macvisionaries+unsubscr...@googlegroups.com <javascript:;>. > >>> To post to this group, send email to macvisionaries@googlegroups.com > <javascript:;>. > >>> Visit this group at http://groups.google.com/group/macvisionaries. > >>> For more options, visit https://groups.google.com/d/optout. > >> > >> -- > >> The following information is important for all members of the Mac > Visionaries list. > >> > >> If you have any questions or concerns about the running of this list, > or if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > >> > >> Your Mac Visionaries list moderator is Mark Taylor and your owner is > Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <javascript:;> > >> > >> The archives for this list can be searched at: > >> http://www.mail-archive.com/macvisionaries@googlegroups.com/ > >> --- > >> You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > >> To unsubscribe from this group and stop receiving emails from it, send > an email to macvisionaries+unsubscr...@googlegroups.com <javascript:;>. > >> To post to this group, send email to macvisionaries@googlegroups.com > <javascript:;>. > >> Visit this group at http://groups.google.com/group/macvisionaries. > >> For more options, visit https://groups.google.com/d/optout. > > > > -- > > The following information is important for all members of the Mac > Visionaries list. > > > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > > > Your Mac Visionaries list moderator is Mark Taylor and your owner is > Cara Quinn - you can reach Cara at caraqu...@caraquinn.com <javascript:;> > > > > The archives for this list can be searched at: > > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > > --- > > You received this message because you are subscribed to the Google > Groups "MacVisionaries" group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to macvisionaries+unsubscr...@googlegroups.com <javascript:;>. > > To post to this group, send email to macvisionaries@googlegroups.com > <javascript:;>. > > Visit this group at http://groups.google.com/group/macvisionaries. > > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac > Visionaries list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com <javascript:;> > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com <javascript:;>. > To post to this group, send email to macvisionaries@googlegroups.com > <javascript:;>. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac > Visionaries list. > > If you have any questions or concerns about the running of this list, or > if you feel that a member's post is inappropriate, please contact the > owners or moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at caraqu...@caraquinn.com <javascript:;> > > The archives for this list can be searched at: > http://www.mail-archive.com/macvisionaries@googlegroups.com/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to macvisionaries+unsubscr...@googlegroups.com <javascript:;>. > To post to this group, send email to macvisionaries@googlegroups.com > <javascript:;>. > Visit this group at http://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at caraqu...@caraquinn.com The archives for this list can be searched at: http://www.mail-archive.com/macvisionaries@googlegroups.com/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to macvisionaries+unsubscr...@googlegroups.com. To post to this group, send email to macvisionaries@googlegroups.com. Visit this group at http://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
