Hello Andrew, While I am not certain why you cannot login to the app store from your Mac, I can suggest that you confirm your login credentials at the Apple ID manager page. It may be that you need to increase the security level of your password by either making it longer or by adding a symbol or two.
Go to: http://appleid.apple.com and sign into the portal. if you need to update your password, you will receive a message prompting you to do so. Good Luck, Mark -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Andrew Lamanche Sent: Friday, December 18, 2015 1:35 PM To: [email protected] Subject: Difficulties signing into appstore Since last upgrade of El Capitan, I'm having difficulties signing into the AppStore. Although I enter correct credentials, the screen hangs there and then I get an error message to the effect that I have entered my password incorrectly too manny times and I need to retrieve it. And yet, I get no instructions as to how to retrieve it. Any ideas? Andrew -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
