It depends on what phone you’re using on their network.  If you h ave the new 
band 12 support in your phone you most likely won’t have the problems you 
mention.  I work in a giant glass building with about 10K employees on 14 
floors with an unbuilding Verizon repeater system and T-Mobile gets 3 bars of 
LTE even in the center of the facility.  This is on an iPhone 6S+ though with 
band 12 (700 mhz) support.  The lower band has about 4 times the building 
penetration and twice the over all distance of propagation than the band 2 or 4 
frequencies they normally use.  Some areas had interference with television 
channels though which delayed the roll out.  Boston was one although the issue 
with channel 51 in Rhode Island was resolved and the channel moved to 50.  
Chicago has something similar going on as does the DFW area I believe.  You 
also have plans for a 600 MHZ auction this year and don’t forget T-Mobile 
interoperates with AT&T on 700 mhz so you can switch between networks if your 
phone supports it.

If you’re working with an iPhone 6 or older that’s most likely your problem.

> On Apr 22, 2016, at 7:27 PM, gs <[email protected]> wrote:
> 
> The only thing I can contribute is that it all matters not if the building in 
> which I work, right in the midst of the most populated area in the U.S., 
> causes me to have no signal with T-Mobile from the time I start work until I 
> leave, while others with different carriers do not encounter a significant 
> issue. I recently switched to T-mobile after hearing all the praises. I'll be 
> leaving again very soon.
> 
> Admittedly, when I am in an area with a signal, the speeds are pretty good. I 
> was quite shocked a few months ago shortly after I had switched to T-Mobile 
> when, while on a trip to Florida, in a restaurant, I was the only person in 
> my group who had absolutely no service. Everyone else had at least four bars.
> 
> T-Mobile has certainly gotten better, but it has some problems just as the 
> others do.
> 
> On Apr 21, 2016, at 9:30 AM, Scott <[email protected] 
> <mailto:[email protected]>> wrote:
> 
> Good article here from the folks at open signal about US carrier speeds.  
> T-mobile squeaks out the lead at 12.3 megabits, VZ at 12, and AT&T in the 6 / 
> 7 range along with sprint in the 7 - 8 range.  (This is LTE coverage)  On 3G 
> T-Mobile trounces the competition with the fastest 3G speeds by far.
>       Coverage is also in T-Mobile’s favor with 81% of the population 
> covered, verizon is at 86% as threader in coverage and Sprint lags far behind 
> at 70%.  (again 4g LTE  coverage)
> 
> In terms of the globe, the US is now in the top 10 of nations in terms of 
> coverage with over 80% of the country covered by LTE.  However, in terms of 
> speed we’re far behind countries like Singapore and New Zealand with their 
> average speeds at 30+ megabits.  Remember though these are much smaller 
> countries with much more dense networks.  For a country our size we’re doing 
> great as far as rollout goes.  Read more here.
> 
> http://www.theverge.com/2016/2/2/10893088/america-us-lte-4g-coverage-speeds 
> <http://www.theverge.com/2016/2/2/10893088/america-us-lte-4g-coverage-speeds>
> 
> 
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