If the user is an admin on the machine then you can reset the password using the terminal from within the recovery console
I’ve done this a number of times but the problem I did have is when the reset password screan goes to the back of the open windows and then I required sighted assistance to bring it forward in to focus. From: [email protected] [mailto:[email protected]] On Behalf Of Joseph Hudson Sent: Tuesday, 7 June 2016 11:13 AM To: [email protected] Subject: Re: Locked out Hello ET, and sounds like a complete reinstall is in order for his Mac I'm not for sure about another way to reset the password or username for that matter and less he gets added assistance once he's booted into terminal. Joseph Hudson Email [email protected]<mailto:[email protected]> I device support Telephone 2543007667 Skype joseph.hudson89 facebook https://www.facebook.com/joseph.hudson.9404 Twitter https://twitter.com/josephhudson89 FaceTime/iMessage [email protected]<mailto:[email protected]> On Jun 6, 2016, at 5:56 PM, E.T. <[email protected]<mailto:[email protected]>> wrote: Have a friend new to the Macbook Pro (El Capitan) and is locked out. He cannot remember his login password. How can he recover from this? Thanks. >From E.T.'s Keyboard... [email protected]<mailto:[email protected]> Many believe that we have been visited in the past. What if it were true? -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected]<mailto:[email protected]> The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To post to this group, send email to [email protected]<mailto:[email protected]>. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
