Donna, I know this is a stupid question really but I have to ask to make sure.
Have you opened the app store redeem feature or itunes redeem feature and clicked the option to redeem using your phones camera? Then as mark said make sure you peal the paper cover off the number I have found a couple of times that I needed to just clean the strip up by rubbing my thumb over the number of the card. When your phone is over the card the camera should pick the number up and let you know it has been redeemed. You can if you've got a sighted person around you get them to tell you the number and manualy input it. Good luck. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Donna Goodin Sent: Sunday, 4 September 2016 8:00 AM To: [email protected] Subject: Re: trouble redeeming iTunes card with camera Hi Mark, Well, this is interesting. I tried what you suggested with my phone, but am getting nothing. Maybe the problem really is the card. I've done this dozens of times on my Mac and never had a problem before. By the way, I didn't know there was a Money-Reader app for the Mac. I've always just used the one on my phone. Thanks also for that info. Cheers, Donna > On Sep 3, 2016, at 2:50 PM, M. Taylor <[email protected]> wrote: > > Hello Donna, > > The most important thing about redeeming a gift card, at least one that has a > pre-paid fixed amount on it, is that you must remove a thin, and I do mean a > thin strip of paper-tape that covers the actual locking code. > > Now, once this is done, the phone will actually detect the card as long as > you have at least 1 foot of distance between the card and the phone. > > Just lay the card down on a surface and try to center the phone's camera > lense in the center of the card, then raise the card up about a foot or > so--about the length of your elbow to tip of fingers. > > The app will detect the card and let you know when the card has been > successfully redeemed. > > Make certain that the screen does not lock while you are positioning the > phone. > > I just redeemed a gift card, yesterday, using iPhone, so I know that this > feature is VoiceOver accessible. > > Mark > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Donna Goodin > Sent: Saturday, September 03, 2016 12:35 PM > To: [email protected] > Subject: Re: trouble redeeming iTunes card with camera > > Hi Mark, > > Thanks for this. I actually tried redeeming it from my iPhone, but I couldn't > figure out how to position the card. How do you do this. I know where the > code is, just don't know how best to position it so the camera can see it. > Thanks, > Donna > > Sent from my iPhone > >> On Sep 3, 2016, at 2:32 PM, M. Taylor <[email protected]> wrote: >> >> Hello Donna, >> >> I have never used my Mac to redeem a gift card. I use the iPhone. >> >> However, if you have the money reader app installed on your Mac, try reading >> a couple of bills. >> >> Also, see if the card can be redeemed on your iPhone. >> >> Mark >> >> -----Original Message----- >> From: [email protected] >> [mailto:[email protected]] On Behalf Of Donna Goodin >> Sent: Saturday, September 03, 2016 11:08 AM >> To: [email protected] >> Subject: trouble redeeming iTunes card with camera >> >> Hi all, >> >> I'm trying to redeem an iTunes card using my camera. Usually, when I do >> this, VO says recognizing code or something like that. But now, when I put >> the card up to my Mac and pull my hand back, I'm hearing nothing. this is >> making me wonder if my camera is actually on, even though VO has said >> "Camera enabled." Does anyone have any idea what might be going on, or know >> of a way for me to confirm that the camera is actually working? >> Thanks, >> Donna >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >> Quinn - you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara >> Quinn - you can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara > Quinn - you can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
