I’ve had no problems with my HP8500. I just checked it out to be sure. I’d 
suggest first making sure Image Capture will work with the scanner. If it does, 
you might want to try deleting Abby and then installing it again. If Image 
Capture isn’t working, be sure the scanner is being seen by the Mac at all.


Take Care

John D. Panarese
Director
Mac for the Blind
Tel, (631) 724-4479
Email, j...@macfortheblind.com
Website, http://www.macfortheblind.com

APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

AUTHORIZED APPLE STORE BUSINESS AFFILIATE

MAC and iOS VOICEOVER TRAINING AND SUPPORT



> On Oct 12, 2016, at 12:45 PM, Brian Fischler <brianfisch...@me.com> wrote:
> 
> Hey all,
> 
> Since installing Sierra I have not been able to get Abby Fine Reader to work. 
> I have done my research on this issue and it looks like Abby is not 
> recognizing my scanner as it is only giving me the option to read from file, 
> no Twain driver option. Does anyone know how to fix this as Abby Fine Reader 
> customer service is impossible to get on the phone and Canon was useless. 
> Thanks,
> 
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