John, Are you using Abby Fine Reader Express or Pro? I am using Express or 
should say trying to use. Just deleted and reinstalled and still nothing. Most 
frustrating product out there.
> On Oct 12, 2016, at 12:51 PM, John Panarese <jpanar...@gmail.com> wrote:
> 
>    I’ve had no problems with my HP8500. I just checked it out to be sure. I’d 
> suggest first making sure Image Capture will work with the scanner. If it 
> does, you might want to try deleting Abby and then installing it again. If 
> Image Capture isn’t working, be sure the scanner is being seen by the Mac at 
> all.
> 
> 
> Take Care
> 
> John D. Panarese
> Director
> Mac for the Blind
> Tel, (631) 724-4479
> Email, j...@macfortheblind.com <mailto:j...@macfortheblind.com>
> Website, http://www.macfortheblind.com <http://www.macfortheblind.com/>
> 
> APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer
> 
> AUTHORIZED APPLE STORE BUSINESS AFFILIATE
> 
> MAC and iOS VOICEOVER TRAINING AND SUPPORT
> 
> 
> 
>> On Oct 12, 2016, at 12:45 PM, Brian Fischler <brianfisch...@me.com 
>> <mailto:brianfisch...@me.com>> wrote:
>> 
>> Hey all,
>> 
>> Since installing Sierra I have not been able to get Abby Fine Reader to 
>> work. I have done my research on this issue and it looks like Abby is not 
>> recognizing my scanner as it is only giving me the option to read from file, 
>> no Twain driver option. Does anyone know how to fix this as Abby Fine Reader 
>> customer service is impossible to get on the phone and Canon was useless. 
>> Thanks,
>> 
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