Hi!
Do you happen to have google chrome installed Donna?
If not i can take a look at the video with chrome on my mac if you want to to 
see if it works.
/A
> On 21 Oct 2016, at 15:34, Donna Goodin <[email protected]> wrote:
> 
> Well, can't view the video, but at least I know Flash is on.  thanks for the 
> tip.  I had it on under el Cap, but didn't realize I needed to turn it on 
> again after i upgraded to Sierra.
> Cheers,
> Donna
>> On Oct 21, 2016, at 8:21 AM, Jeffrey Shockley <[email protected]> wrote:
>> 
>> Hello, what you have to do, is go to Safari preferences, going to security I 
>> think it is, and find the settings for plug-ins. Then, you have to find a 
>> checkbox for flash, and check it. Then, there will be a pop up, where you 
>> have to choose to turn it on. Then, just close The window and refresh the 
>> page, and you should be good to go.
>> I hope this helps,
>> Jeffrey
>> 
>> Sent from my iPhone
>> 
>>> On Oct 21, 2016, at 8:56 AM, Donna Goodin <[email protected]> wrote:
>>> 
>>> Hi all,
>>> 
>>> I'm clicking on a video and getting that error message.  Flash is installed 
>>> and updated.  Why would I be getting this message, and what do I do about 
>>> it?
>>> TIA,
>>> Donna
>>> 
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