Hi Georgina Have you tried increasing the Volume to see if it's turned up?
I've heard of this happening before, Also if you've had Bluetooth headphones or speakers connected check that they aren't on and taking over the audio. The other thing to check would be a triple press of the home key so three quick presses on the home key can if setup at start up turn on the Voiceover system. Note that you should try turning up the volume first because if vo is already running then your likely to turn voiceover off using triple click Hope that helps. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Georgina Joyce Sent: Monday, 2 January 2017 6:48 AM To: AppleVis List <[email protected]> Subject: VoiceOver on the locked screen of an iPhone Hello All, I’ve a problem with my iPhone. I tried to do a backup restore. Now the phone is silent and iTunes states that I need to enter the passcode on the iPhone. Being an iPhone 7 I can click the home button and feel the haptic feedback. But I can’t get it to speak to me at all. “Hey siri turn on VoiceOver” doesn’t work. I’ve clicked the home button in threes many times but no sound comes from the speakers. How can I get VO to speak so that I can enter my passcode? Any ideas? Thanks, Gena -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
