Hi,

If you have an Apple keyboard that you can connect at the same time, then you 
should be able to turn on keyboard help with the VO-k command.  Then start 
pressing keys on the Windows keyboard and see what is announced.  It's 
perfectly fine to have two keyboards connected simultaneously.

Later...

Tim Kilburn
Fort McMurray, AB Canada

On Apr 5, 2017, at 13:57, The wolf <[email protected]> wrote:

Hello I tried the suggestions given and am still unable to get to the minue

I tried everything.

what else should I check?

clearly something isn't set up properly but have no idea what it could be.

thanks

Hank


On 4/5/2017 10:45 AM, Tim Kilburn wrote:
> Hi,
> 
> I thought of that one, except if the regular VO-m isn't getting her up to the 
> Menubar, then I question if VO-k will work given that the keys may be mixed 
> up to begin with.
> 
> Later...
> 
> Tim Kilburn
> Fort McMurray, AB Canada
> 
> On Apr 5, 2017, at 11:33, E.T. <[email protected]> wrote:
> 
>   I am jumping in at this point. There is a very easy test that she can do to 
> verify key placement. Do a VO-k and Voiceover will announce any valid key or 
> key combinations. Press escape to get out of this mode.
> 
> From E.T.'s Keyboard. . .
>  "God for you is where you sweep away all the
>  mysteries of the world, all the challenges to
>  our intelligence. You simply turn your mind off
>  and say God did it." --Carl Sagan
> E-mail: [email protected]
> 
> On 4/5/2017 10:29 AM, The wolf wrote:
>> yes I am sure that she is using the right keys
>> 
>> I will be going over there some time today to try to fix this issue fore
>> her.
>> thanks
>> Hank
>> 
>> On 4/5/2017 2:05 AM, Simon Fogarty wrote:
>>> Are you sure she is using the correct keys?
>>> 
>>>  Remember that on a windows keyboard the alt and ctrl keys are not
>>> together,
>>> 
>>>  On the left hand side of the space bar you have from right to left,
>>>  Ctrl, windows key or command key on a mac and then alt or option on
>>> a mac,
>>> 
>>>  Your friend needs to hold down ctrl and alt / option and hit M to
>>> bring up the menus,
>>> 
>>>  Give that a try,
>>> -----Original Message-----
>>> From: [email protected]
>>> [mailto:[email protected]] On Behalf Of The wolf
>>> Sent: Wednesday, 5 April 2017 5:57 AM
>>> To: [email protected]
>>> Subject: windows keyboard not passing some of the commands to voice over?
>>> 
>>> Hello
>>> I am trying to help one of my friends on her mac.
>>> she is using a windows bluetooth keyboard the command that allows you
>>> to get in to a minue isn't working what so ever so fore example when I
>>> open a app I can't get to the minues is there something that I need to
>>> change?
>>> we tried several keyboards external and bluetooth the command only
>>> works when using the macbook keyboard.
>>> surely there is a way to fix so folks can use non apple keyboards?
>>> if any one could help me out with this it would be greatly appreciated.
>>> thanks
>>> Hank
>>> 
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