Hi Donna,

That makes sence as the IMEI would be the device ID on the providers network,

 As for their cockup with your billing, surely they owe either you or your 
husband a new iPhone 7 since you've been paying for it.

-----Original Message-----
From: [email protected] [mailto:[email protected]] 
On Behalf Of Donna Goodin
Sent: Saturday, 22 April 2017 12:14 AM
To: [email protected]
Subject: Re: How do I find my device ID on a VZ iPhone?

Hi Simon,

As it turns out, it was the IMEI that she wanted. But oh, if only that were the 
worst of it. lol

When I upgraded to my 7 last fall, the store where I did the upgrade seems to 
have screwed up a lot.  For starters, instead of giving me a new sim, they 
moved the old sim into my 7.  So, Verizon saw that as me still using the 6s, 
and promptly transferred the payment for the 6s over to my husband's line, 
which was about to be paid off.  (Mind you, they didn't cancel the payment on 
the 7, so we've been paying for a nonexistent phone since September.)  We would 
never have realized this, except his phone was supposed to be paid off last 
October, so last weekend he decided to upgrade to the 7+.  When we got to the 
store, they said he couldn't upgrade till he paid off the remainder of the 
balance on the 6S.  Verizon had no record anywhere of a 7 being used on either 
of our lines, and to further complicate things, it seems the store didn't 
return my 6S, so they didn't even have that return on file.  It appears to be 
sorted out now, but only after talking to four different reps, and spending 
about four hours on the phone.  Honestly, it was one of the most ridiculous 
screw-ups I've ever seen.
Cheers,
Donna

> On Apr 21, 2017, at 3:42 AM, Simon Fogarty <[email protected]> wrote:
> 
> Hi Donna,
> 
> Just weird they couldn't give you the correct info at the beginning 
> 
> Good luck and hope it gets sorted for you.
> 
> -----Original Message-----
> From: [email protected] 
> [mailto:[email protected]] On Behalf Of Donna Goodin
> Sent: Friday, 21 April 2017 1:44 AM
> To: [email protected]
> Subject: Re: How do I find my device ID on a VZ iPhone?
> 
> Hi Simon,
> 
> In my experience, if they want the IMEI, they ask for that.  I'm going to 
> follow Barry's suggestion this morning and take a look in iTunes.  If I don't 
> find it there, then I'll assume you're right.  I'm speaking with someone this 
> afternoon, so if she wants something else, she can tell me.
> Cheers,
> Donna 
>> On Apr 20, 2017, at 3:58 AM, Simon Fogarty <[email protected]> wrote:
>> 
>> Hi Donna,
>> 
>> I would have thought the device ID according to the network provider would 
>> be the IMEI number?
>> 
>> May be you shuld ask them what this number is and possibly how long!
>> 
>> -----Original Message-----
>> From: [email protected] 
>> [mailto:[email protected]] On Behalf Of Barry Hadder
>> Sent: Thursday, 20 April 2017 1:58 PM
>> To: [email protected]
>> Subject: Re: How do I find my device ID on a VZ iPhone?
>> 
>> I think that you can only get the unique device identification number (UDID) 
>> by connecting to iTunes.
>> in the summary section, just press the serial number button until it says 
>> UDID.
>> 
>> On Apr 19, 2017, at 19:37, Donna Goodin <[email protected]> wrote:
>> 
>> Hi all,
>> 
>> I'm having a problem with VZ, and need to give them my device ID.  I've 
>> looked under general, About, but don't see anything that says device ID.  I 
>> see the IMEI, the ICCID, and the MEID, but nothing that says device ID.  Can 
>> anyone tell me where this should be?
>> Thanks,
>> Donna
>> 
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