Thanks, David. I've never been good at doing what I'm told, so I decided to go for it. Happily, I was gratified when about an hour later sonos wrote me back and told me to do precisely that. LOL unfortunately, it didn't help. Cheers, Donna
Sent from my iPhone > On Apr 23, 2017, at 4:38 PM, David Chittenden <[email protected]> wrote: > > We upgraded to the new Sonos Play Base to go with our new 70" Samsung TV. We > needed to factory reset all the Sonos speakers in the house to get them > working with the new configuration. It took about an hour. > > Kind regards, > > David Chittenden, MSc, MRCAA > Email: [email protected] > Mobile: +61 488 988 936 > Sent from my iPhone > >> On 24/04/2017, at 07:13, Donna Goodin <[email protected]> wrote: >> >> Hey Les, >> >> Yep, done both those things several times. I decided to try the factory >> reset, but still no joy. May need to wait for tech support tomorrow to get >> the second speaker back. >> >> Thanks for the suggestions. >> Cheers, >> Donna >>> On Apr 23, 2017, at 3:34 PM, Les Kriegler <[email protected]> wrote: >>> >>> Donna, before I would do anything radical like that, I'm wondering if you >>> have uninstalled and reinstalled the app on your advice. Perhaps it >>> could've gotten corrupted. The other thing you might try is unplugging the >>> speakers it isn't working, let it sit for about a half a minute and then >>> plug it back in. I've had difficulty with one of my speakers on occasion >>> losing its connection, and that's what I've done. I have been speaking with >>> Sonos about this and we are trying to nail down what the issue might be. >>> They want me to call them when I actually lose sound because they can >>> perform diagnostics on there and to check out what might be going on. >>> >>> Sent from my iPhone >>> >>>> On Apr 23, 2017, at 3:53 PM, Donna Goodin <[email protected]> wrote: >>>> >>>> Hi all, >>>> >>>> So what I'm reading online says you should not do this, but I'm wondering >>>> why not? Yeah, yeah, everything will be erased, but isn't that kind of >>>> the point? And I would assume that all content will be restored when I >>>> re-add the player to my network. Just wondering if anyone has done this? >>>> If yes, is there any good reason why I shouldn't do it? >>>> TIA, >>>> Donna >>>> >>>> -- >>>> The following information is important for all members of the Mac >>>> Visionaries list. >>>> >>>> If you have any questions or concerns about the running of this list, or >>>> if you feel that a member's post is inappropriate, please contact the >>>> owners or moderators directly rather than posting on the list itself. >>>> >>>> Your Mac Visionaries list moderator is Mark Taylor. 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You can reach mark at: >>> [email protected] and your owner is Cara Quinn - >>> you can reach Cara at [email protected] >>> >>> The archives for this list can be searched at: >>> http://www.mail-archive.com/[email protected]/ >>> --- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To unsubscribe from this group and stop receiving emails from it, send an >>> email to [email protected]. >>> To post to this group, send email to [email protected]. >>> Visit this group at https://groups.google.com/group/macvisionaries. >>> For more options, visit https://groups.google.com/d/optout. >> >> -- >> The following information is important for all members of the Mac >> Visionaries list. >> >> If you have any questions or concerns about the running of this list, or if >> you feel that a member's post is inappropriate, please contact the owners or >> moderators directly rather than posting on the list itself. >> >> Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: >> [email protected] and your owner is Cara Quinn - you >> can reach Cara at [email protected] >> >> The archives for this list can be searched at: >> http://www.mail-archive.com/[email protected]/ >> --- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To post to this group, send email to [email protected]. >> Visit this group at https://groups.google.com/group/macvisionaries. >> For more options, visit https://groups.google.com/d/optout. > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > [email protected] and your owner is Cara Quinn - you > can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
