Hello Everyone, The following is my latest iOS CVS Mobile app review.
You are welcome to use any or all of it in your iOS CVS Mobile app review submission. Mark Subject: Major Account Login Problem as of October 30, 2017, on both iOS 11.x and iOS 10.x. [BEGIN APP REVIEW] Hello, There is a login problem with this app ever since the release of v3.9 which also affects those on iOS 10.x using v3.6.1. The problem occurs when attempting to refill a prescription. Instead of remaining in the app, with full functionality, the app appears to go to the web version of CVS.com which has much less functionality. I have been able to recreate this problem in iOS 11.x via v3.9 and in iOS 10.x using v.3.6.1. I have confirmed this on iPHone 6 Plus, 6 S Plus, and 8 Plus using 3 different CVS accounts. The only workaround I have discovered is to first delete the app from the device and then reinstall. The first time one logs in after reinstalling the app, everything works as expected. The problem reappears during subsequent logins, however. Steps to reproduce: 1. Open the CVS Mobile app after having first reinstalled it. 2. Sign-in to your CVS account. 3. In the Pharmacy area of the app, located near the center of the display, you will see three buttons including [Scan to Refill], [View Family RX Access], and [Refill/View Prescriptions]. If you see the [Refill/View Prescriptions] button, all is well and the app will function as expected/normally. 4. Now, completely close the app. This is to say, in addition to simply pressing the iOS Home Button, in order to merely remove the app from the display, using the App Switcher, completely close the CVS Pharmacy app. 5. Open the CVS Mobile app and, if necessary, sign into your CVS account. 6. In the Pharmacy area of the app, located near the center of the display, you will see three buttons including [Scan to Refill], [View Family RX Access], and [View All Prescriptions]. If you see the [View All Prescriptions] button instead of the [Refill/View Prescriptions] button, about which, is the subject of this review, then the bug has reappeared. 7. Upon activating the [View All Prescriptions] button, you will see a message that asks you to wait a moment while your request is processed. Upon completion of this process, you will be taken to an interface that is quite different than the normal interface of the app, which much less functionality. As I stated above, at this time, the only workaround I have discovered is to first delete and then reinstall the app. Finally, please be aware that activating the button, listed in step 7, results in an interface that is not VoiceOver accessible. This is to say that VoiceOver users cannot select and unselect individual medications for refill when using this UI. VoiceOver is Apple's software screen reading solution for the blind and low vision. I fervently request that CVS address this matter as soon as possible. Thank you, [END APP REVIEW] -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
