Hi again John.

I got my wife to view the Image  and she advises that the whole screen has a 
mounting scene on it, like a windows desk-top background image.

Voice over still announced the description I mentioned in my previous message.

I did a VO left arrow and it went away, and so did my wife to her bed 
unfortunately, so no more help from her this evening

She did say that it was asking me for a password as well.

It seems that both my Imac and Mackbook Pro desire me to sign in every time I 
restart the computers, which is a pain.

I'll have another go tomorrow to see if I can get any more information.

Thanks for your assistance.

Very best wishes.

Andy.
>From Scotland with Love.

  ----- Original Message ----- 
  From: John Panarese 
  To: [email protected] 
  Sent: Sunday, December 03, 2017 5:29 PM
  Subject: Re: Imac and Macbook Pro problem


     I can't see FaceTime causing a problem like this. I am not sure what the 
portable network graphic could be. Do you have a pair of eyes available to tell 
you what it's asking you?



  Take Care

  John D. Panarese
  Director
  Mac for the Blind
  Tel, (631) 724-4479
  Email, [email protected]
  Website, http://www.macfortheblind.com

  APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

  AUTHORIZED APPLE STORE BUSINESS AFFILIATE

  MAC and iOS VOICEOVER TRAINING AND SUPPORT





    On Dec 3, 2017, at 12:27 PM, andy <[email protected]> wrote:


    Hi Aleeha  and John.

    I did several VO left arrow commands and reached a box saying Close Graphic 
Image or something like that.

    I selected this with VO Spacebar and returned to the desktop, so I rebooted 
and the same old message came up on boot up.

    A reason for this problem is probably associated with me trying this 
morning, on my Macbook to make a Facetime contact with my Nephew in Australia.

    I must have done something wrong.  Any Ideas how to get rid of this please.

    Very best wishes.

    Andy.
    From Scotland with Love





    ----- Original Message ----- 
      From: John Panarese
      To: [email protected]
      Sent: Sunday, December 03, 2017 4:51 PM
      Subject: Re: Imac and Macbook Pro problem


         It sounds like you are simply on your desktop unless this is some kind 
of new system message. Can you go to the Dock with VO-d or command-tab?



      Take Care

      John D. Panarese
      Director
      Mac for the Blind
      Tel, (631) 724-4479
      Email, [email protected]
      Website, http://www.macfortheblind.com

      APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer

      AUTHORIZED APPLE STORE BUSINESS AFFILIATE

      MAC and iOS VOICEOVER TRAINING AND SUPPORT





        On Dec 3, 2017, at 11:50 AM, andy <[email protected]> wrote:


        Hi all.

        Just when I was coming to grips with my Macbook and Imac, after learing 
how to use Facetime, I got what I think was an upgrade.  This is because I've 
not used either device for some time.

        Anyway, when I start both my Imack and my Macbook Pro, I'm getting the 
following message and Voice over does not tell me what to do about it.

        Message:

        LW  Screenshot
        Portable network graphic image


        You are currently on a Portable Graphic Network Image.


        I don't know that the computer wishes me to do.


        Any answers pleas.


        Thanks.


        Very best wishes.


        Andy.
        From Scotland with Love.




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