Hi Donna,

I'm interested you get a *** 
I don't remember getting those characters on that screen!
LOL...

 If you let the phone lock again and then double tap the screen twice to wake 
it,
Then put one finger at the bottom of the screen right on the edge and then 
slide that finger up the screen firmly until you feel a vibration  then lift 
your finger,

 You should then either have the pin code field or if you have setup face id it 
should work here also.

If you haven't yet set tose up then you should get a start over / again or 
similar type screen,

 Hope this helps.

Simon F



-----Original Message-----
From: [email protected] [mailto:[email protected]] 
On Behalf Of Donna Goodin
Sent: Monday, 4 December 2017 2:26 AM
To: [email protected]
Subject: Helps from iPhone X users, weird unexitable unlock screen

Hi all,

So I'm trying to set up my X.  Every time the screen dims, I end up at the 
stupid unlock screen, where my only option  is to click on More Info, which 
shows me the phone info: EMEI, etc.  There is no way out of this screen, as the 
Home button is dimmed.  A couple of times I was able to force shut down the 
phone, and then re-start, but the last time I force shut down the phone, it 
just booted back up to this stupid annoying screen.  Did anyone else get this 
screen?  What do you do to get the **** out of it?
Thanks,
Donna

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