It was appropriate just didn’t work until he was on the phone.
Sarai D Bucciarelli <http://www.linkedin.com/in/SaraiDBucciarelli> www.linkedin.com/in/SaraiDBucciarelli From: [email protected] [mailto:[email protected]] On Behalf Of Jonathan Cohn Sent: Monday, January 22, 2018 7:28 AM To: [email protected] Subject: Re: disabled iPhone X Was the process of linking to iTunes appropriate or did you need to do something completely different? Best wishes, Jonathan Cohn On Jan 22, 2018, at 7:24 AM, Sarai Bucciarelli <[email protected] <mailto:[email protected]> > wrote: We finally got it restored. He had setup Facetime but it wouldn’t unlock either. Sarai D Bucciarelli <http://www.linkedin.com/in/SaraiDBucciarelli> www.linkedin.com/in/SaraiDBucciarelli From: [email protected] <mailto:[email protected]> [mailto:[email protected]] On Behalf Of Dean Adams Sent: Monday, January 22, 2018 4:43 AM To: Macvisionaries macvisionaries <[email protected] <mailto:[email protected]> > Subject: Re: disabled iPhone X Hi There, Did you try logging into your fathers icloud account in itunes if not try this Did he not setup face ID to unlock his Iphone x Regards Dean Sent from Dean Adams Macbook Pro [email protected] <mailto:[email protected]> Voip phone: +6124307 9248 Mobile: +61428133758 Skype and Twitter : deanadams9 On 21 Jan 2018, at 12:57 pm, Sarai Bucciarelli <[email protected] <mailto:[email protected]> > wrote: Hello: I could use some help.! My dad disabled his iPhone X by not typing in the password right. We cannot get voiceover on. We tried using iTunes recovery mode and got an error. I have access to my own mac, a windows machine, and dad’s icloud account info. How can I get the phone back to factory defaults so we can start over? Sarai D Bucciarelli <http://www.linkedin.com/in/SaraiDBucciarelli> www.linkedin.com/in/SaraiDBucciarelli -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. 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