Try highlighting the drive itself in disk utility, be sure that you are selecting the actual drive, not a volume on the drive. Then choose erase and choose a guid partition, you can choose mac OS extended or Mac os extended journaled for the format. This should partition the drive for use on the Mac.
> On Jan 27, 2018, at 9:17 AM, Kristeen Hughes <[email protected]> wrote: > > You folks have helped me out many times and I am very grateful. I don’t know > if anyone can help with this, but I have to try. > > I have a new WD 4 TB USB drive I got yesterday. It is a My Passport drive. > When I plug it into any USB slot on my mini, the result is the same. It can > be seen in disk utilities, but not in finder. It shows 4 TB in size with 0 KB > available. It can not be written too, or so disk utilities says. It will not > erase. It says it can be verified and repaired, but whenever I run first aid > on it, it says it fails because it is not mounted. The mount command does > nothing. > > Any help is greatly appreciated. > > Kristeen > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > [email protected] and your owner is Cara Quinn - you > can reach Cara at [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To post to this group, send email to [email protected]. > Visit this group at https://groups.google.com/group/macvisionaries. > For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
