Hi,

Try starting up iTunes while holding down the Option key.  This will force 
iTunes to ask which library you'd like to start from.  I'd create a new iTunes 
Library, and see if iTunes, the app, starts normally.  If it does, then there's 
likely an issue with the iTunes database file, not your music, the database 
that logs the various media and locations of everything.  If iTunes does start 
up using this process, you can repair the old library, or at least attempt to, 
using the following method...

https://www.kirkville.com/how-to-rebuild-your-itunes-library/ 
<https://www.kirkville.com/how-to-rebuild-your-itunes-library/>

Otherwise, if playlists that you've created are not a factor, you can simply 
use the new library that you created, and import all the music from the 
original library into this new one using the Add to Library item under the File 
menu.

HTH.

Later...


Tim Kilburn
Apple Teacher
Fort McMurray, AB Canada

On Apr 16, 2018, at 02:18, Anne Robertson <[email protected]> wrote:

Hello Andrew,

I’m also still on Sierra and having no trouble at all with iTunes. Have you 
done the usual things to fix minor problems such as First Aid in Disk Utility 
and reinitialising the PRAM? Then you could throw out your iTunes Preferences 
and see what happens.

Cheers,

Anne



> On 15 Apr 2018, at 23:16, Andrew Lamanche <[email protected]> wrote:
> 
> Hi,
> 
> I’m still on Sierra on macbook pro 2014.  Recently iTunes started playing up. 
>  When I attempt to open the app, voiceover says “busy” all the time and 
> iTunes doesn’t open.  Then I get a message of non-responsive application and 
> have to force quit iTunes.  I have to restart my mac to be able to open 
> iTunes.  Is there a way of somehow resetting or debugging iTunes?
> 
> Many thanks
> 
> Andrew
> 
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