With Gmail as your primary mail service, I would just turn off the JUNK
filtering in the Mail program. Gmail has the advantage of seeing billions of
e-mail messages and can usually do a better job at spam filtering then your Mac
can do.
If the messages are still going to junk after that, then you know that Gmail is
the culprit and the way to resolve this is to use the Gmail web interface and
check all the items in the SPAM folder that are not junk and then click the not
spam button. I find the item chooser very useful when working with a cluttered
page like GMail's especially if you are on a Macintosh running newer than El
Capitan.
Let me know if you need more detailed instructions.
Best wishes,
Jonathan Cohn
> On May 5, 2018, at 7:17 AM, Raymond Foret Jr <[email protected]> wrote:
>
> All you can do is to mark a message as “Not Junk” and that’s just about it.
>
>
> Sent from the only computer with built-in screen reader access for the blind:
>
> Sincerely,
>
> The constantly barefooted Ray
>
>> On May 5, 2018, at 3:32 AM, Simon Fogarty <[email protected]> wrote:
>>
>> Is there not an option in mac mail to make the sender a safe sender
>>
>>
>>
>> -----Original Message-----
>> From: [email protected] <[email protected]> On
>> Behalf Of Gabe Griffith
>> Sent: Saturday, 5 May 2018 6:55 PM
>> To: [email protected]
>> Subject: messages ending up in junk folder
>>
>> Hi all,
>>
>> I am using a gmail account with mac mail on both my iPhone and macbook pro
>> running the latest os. There is one person that more often than not when
>> they send me email it goes to my junk mail folder and I have several times
>> now missed important messages.
>>
>> Does anyone know if this is a mac or gmail issue and if it is the mac is
>> there an easy way to stop this from happening and have the emails go to my
>> inbox where they should?
>>
>> Thanks for any assistance.
>>
>> Gabe
>>
>>
>> Sent from Gabe's iPhone
>>
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