Try going into your VO Utilities using VO-F8, then down to Navigation, and make 
sure that the mouse follows the VO cursor. A friend of mine had this same 
problem, and if I’m remembering correctly, this is how we fixed it.

Blessings,

Brian


> On Jun 7, 2018, at 3:25 PM, aliFaisal <faisal.a...@icloud.com> wrote:
> 
> Brian,
> When I do this, it just brings up the apple menu.
> Thanks
> 
>> On Jun 6, 2018, at 11:53 AM, Brian Hansen <ozark.bluesma...@gmail.com 
>> <mailto:ozark.bluesma...@gmail.com>> wrote:
>> 
>> When placing a call on your Mac using FaceTime, once the call is connected 
>> to your bank, or where ever you want to access an automated system, just hit 
>> Shift-VO-Space when the call is connected, and you will be able to manually 
>> enter in digits just as if you were using a regular phone.
>> 
>> Blessings,
>> 
>> Brian
>> 
>> 
>>> On Jun 5, 2018, at 6:05 PM, 'Jason White' via MacVisionaries 
>>> <macvisionaries@googlegroups.com <mailto:macvisionaries@googlegroups.com>> 
>>> wrote:
>>> 
>>> Is it possible to generate DTMF tones whilst on a FaceTime call, as with a 
>>> telephone keypad?
>>>  
>>> If I call an interactive voice response system, I usually need to be able 
>>> to enter digits and the pound key, at least. I found an indication via a 
>>> Web search that FaceTime supports this, but it didn’t work when I tried it 
>>> by typing digits while the FaceTime window had focus during a call.
>>>  
>>> 
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