Hi,

I don't believe that Google has phone support for general G Suite service 
support.  You could try the [email protected] eMail address which is 
a Google Group that has many Google users, including some Google staff as far 
as I'm aware.  I believe that you need to join the group first before you can 
post in the forum.

Let me know if you need more info.

Later...

Tim Kilburn
Apple Teacher
(with Swift Playgrounds Recognition)
Fort McMurray, AB Canada

On Jun 27, 2018, at 08:47, jean parker <[email protected]> wrote:

Hello All:

Hoping someone can help.

Just now, I wrote to Google on their published accessibility team email address 
and my message was returned as undeliverable. Great!

The problem is that I am receiving an increasing number of documents that are 
either on Google Drive or some other location in Google Suite. My intent in 
writing to them was to get help accessing these documents. In the past, I have 
been able to access the ocasional document in Google Drive mostly by accident. 
I have screen reader optimization turned on but still can’t make any sense of 
it.

So, there are two questions. First, does anyone have a valid email or phone 
number for the accessibility people at Google and second, can someone provide 
good info about how to manage these documents?

All help greatly appreciated.

Jean

Dr. Jean Parker, Ph.D.
Senior Research Fellow
Trans4m Center For Integral Development
Geneva, Switzerland

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