Hi List, So I've got a Mac Book Pro 13" from 2018 which I use for work,
I've just created a new image on the machine which is not I believe part of the issue! On this device I use a Phone system called Cisco Jabre, And the phone headset I'm using is a Plantronics Voyager 5200UC, that includes the BT600 USB Bluetooth adapter, The BT600 and V5200 are connected fine and have worked without issue until recently, Under the Jabre software preferences I set the phone ring tone to all devices, which is the notebook and the headset so both ring when a call comes in, When on a call the Plantronics V5200 gives me the voice of the caller, However all working correctly the microphone should be the boom mic on the V5200 except the jabre software shows microphone volume as Zero, And under mac os system preferences, sound and then input The Plantronics BT600 is the output device or the 5200 by connectin But there is no microphone input configuration volumes or settins showing. And everytime I check the jabre prefs the microphone is set to zero! Meaning no voice heard by caller when I talk. I've removed the software, the bt usb adapter, and profile for the user and still No go with this devices microphone volume. Any chance someones heard of this type of thing or can tell me how to get the microphone / input device volume back on my mac book. Oh yeah, Internal mic works fine, This machine is running OS 10.14.2 with all updates installed. Any information would be appreciated. Simon F -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
