9to5Mac - Wednesday, January 23, 2019 at 11:36 AM PSA: Some iOS 12.1.3 users on Sprint reporting cellular data-killing bug on iPhone Some users are reporting a bug in which cellular data connection is either permanently disabled or extremely spotty following the initial installation and reboot of iOS 12.1.3. If this sounds familiar to you, it's because we reported on nearly the same issue when iOS 12.1.2 was released back on Christmas Eve. Interestingly, that update was released for practically one reason -to fix a random cellular data killing bug. As for why the problem has seemingly been so persistent over the past few releases remains unknown, however, it doesn't seem that a simple reboot fixes this latest bug. While some sites recommend a full-fledged Reset Network Settings route, it's not a confirmed fix and you'll be stuck reentering Wi-Fi passwords again, so unless you've really hit the wall, we recommend holding off. According to a post on Reddit and a couple of tips in our inbox, the issue seems to primarily affect Sprint users, though one tip reports the same problems in Canada. There doesn't seem to be a rhyme or reason regarding specific phone models, and the issue could affect devices from the iPhone 6 through iPhone XS. Two tips have already corroborated that Sprint is aware of the issue and has an "open ticket" on the matter, specifically taking mention of "higher than normal amount of reports". At the very least, Apple's Twitter support team has reached out to users regarding the issue. Thanks for reaching out to us. We'll be glad to help out. To confirm, are you running iOS 12.1.3? Also, tell us more about what you're experiencing with your cellular data in DM here: https://t.co/GDrqU22YpT
- Apple Support (@AppleSupport) January 23, 2019 It is important that your iPhone work correctly. We want to help get this resolved. Power cycle the iPhone using these instructions: https://t.co/MwxYhpB2pU We realize this is simple. We have found it helps issues like you are describing. DM if continues. https://t.co/GDrqU22YpT - Apple Support (@AppleSupport) January 23, 2019 Are you experiencing any issues on the latest update as a Sprint user? How about non-Sprint folks? Tell us how iOS 12.1.3 has been acting for you since the update in the comments section below! Original Article at: https://9to5mac.com/2019/01/23/ios-12-1-3-cellular-sprint-bug/ -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/macvisionaries. For more options, visit https://groups.google.com/d/optout.
