Hello Alia,

Wow!  I was glad to read your "rant", (smile).  

Well, you've pretty much settled the question for me.  

Even though I have several Windows computers, an Orbit Reader 20 is definitely 
not in my future.  To me, customer service/customer support is so very 
important.

Mark

-----Original Message-----
From: [email protected] [mailto:[email protected]] 
On Behalf Of alia robinson
Sent: Friday, March 15, 2019 5:17 AM
To: [email protected]
Subject: Re: Test Drive an Orbits Reader Display Anyone? I Don't think so

I am baffled at this device. they never have enough when you order you have to 
wait months. those of us with macs are told to suck it up, and buy a cheap 
windows computer to update our devices! I seriously cannot believe that was 
their advice, or go to the library. so I am supposed to get a sighted friend to 
drive me, and when I called the library said they wouldn’t allow me to download 
software on their machines to update it anyway, so I either have to find a 
friend to update, buy a computer with windows, or go without. the company even 
said we can’t do updates that’s up to you, but if you have a mac too bad. it’s 
supposed to be a device for all, so much for that. Okay, rant over! 


On Mar 15, 2019, at 1:18 AM, M. Taylor <[email protected]> wrote:

Hello Everyone,  

Today, I went to the exhibit hall at the 2019 CSUN Assistive Technology 
Conference here in southern California.

Among other goals, I was interested in test driving a few Braille displays for 
use with my iOS devices.

Imagine my surprise when I arrived at the A.P.H. booth and discovered that they 
had no Orbit Reader 20s on hand for visitors to explore.  While I was there, 2 
other people walked up and asked about the Orbit Reader 20 and were equally 
disappointed at the lack of a demo model.

I did, however, get a look at an entire host of other BRaile displays, from 
other companies, including the latest version of the Focus 40.  Now, that, is a 
beautiful device.

Regardless, I was sorely disappointed at not having an opportunity to test 
drive the Orbit Reader 20 Braille display.

And the beat goes on,

Mark

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