Shirley:

Are you accessing your email using Safari? Or perhaps Google Chrome?You
should be better off setting up email via the Apple Mail app itself
rather than a browser. Or, is that you're pushed into a web page in the
process of setting up access via this provider?

It's certainly not anything Apple technology is doing to you, so it's
unlikely this list can help much. Your issue is with eircom.net, and
talking with their support staff is likely your best option. And, if it
transpires eircom.net has not paid sufficient attention to making their
CAPTCHA challenges accessible, point them to the link below. They
certainly have options to make their challenges accessible and not
overly burdensome.

Also, you may find you're better off with a
different provider if this particular provider is always challenging you
with a CAPTCHA, particularly if it's a not very accessible CAPTCHA and
they don't want to do anything about that. You can set up mail anywhere
you like. It doesn't have to be with the same provider that gives you
Internet access. In fact it can be argued that it's smart to use a
different provider for mail--but that's another story for another day.

Why providers do this is simple. They're trying to avoid handing out
accounts to software robots. That doesn't absolve them of making their
CAPTCHA challenges accessible, of course, but provider are all over the
map on that score from reasonably accessible to totaly inaccessible. If
you're really interested in the "why" question, I'm currently editing a
W3C Note update on that topic at the following link.

So, point them to this document if they seem at all interested in
cleaning up their act.

https://www.w3.org/TR/turingtest/

Best,

Janina




Shirley Healy writes:
> Does anyone know why when I go to add my email account to my mac I get a 
> capcha and I have to verify before I can enter my email password? I am not 
> sure why this is? My provider is eircom.net
> an irish provider
> I can type in my email address but then I get a capcha after that. I tried 
> verifying it but it just acts like I didnt. Anyone know why you'd get a 
> verification notice like that?
> shirley
> 
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-- 

Janina Sajka

Linux Foundation Fellow
Executive Chair, Accessibility Workgroup:       http://a11y.org

The World Wide Web Consortium (W3C), Web Accessibility Initiative (WAI)
Chair, Accessible Platform Architectures        http://www.w3.org/wai/apa

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feel that a member's post is inappropriate, please contact the owners or 
moderators directly rather than posting on the list itself.

Your Mac Visionaries list moderator is Mark Taylor.  You can reach mark at:  
[email protected] and your owner is Cara Quinn - you can reach Cara at 
[email protected]

The archives for this list can be searched at:
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