Hi Karen. This was a bug in Sierra which I think was 10.12 or later. It wasn't 
fixed until High Sierra which was 10.13. I can't remember if the 2010 Mac Minis 
were able to be upgraded to High Sierra but if they can and the person really 
wants to be able to use Alex, I would upgrade to High Sierra. If they can't, 
then the Mac will keep crashing unless they use a different voice other than 
the Mackentalk voices. By Mackentalk I mean Alex, Fred etc. Other voices such 
as Nuance or Acapela didn't crash the Mac in Sierra. HTH.

Regards,
Shawn,
Sent from Sophia, the MacBook Air

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Facebook Username: Shawn Krasniuk
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> On May 17, 2019, at 8:48 PM, Karen Lewellen <[email protected]> wrote:
> 
> Hi you brilliant folks you.
> Sharing the below, from another list.  I will also pass on the answer, as I 
> am   curtain there must be one.
> Karen
> 
> 
> 
> ---------- Forwarded message ----------
> 
> This is something that’s bugged me for years.  I have a Mid 2010 Mac mini 
> which is my admin computer.  It is not my music machine with the exception of 
> having my iTunes library on it.  It is running 10.12.6.  I’m wondering why 
> the Alex VO voice stops running after 15 minutes or so.  You have to restart 
> the machine to get VO to work again.  This doesn’t happen with any other 
> voice.  Ideas?
> 
> Kevin

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