If it doesn't mount; what good any recovery software?
If you have experience with the terminal it is sometimes possible to force an 
external drive mount.
If you don't know terminal, find someone who does.  Might this be a question 
for apple disability with them using a remote hookup to view your
machine so they can talk you through the terminal mount process?

On Mon, 27 Apr 2020, Ian Harrison wrote:

> Hi all,
> I need to recover files from an external hard drive that won???t mount any 
> more. Do you have any suggestions for one with Catalina in mind.
>
> There is one called Disk Drill that gets good ratings on the appstore, but 
> the developer says it is not really voice over accessible.
>
> with thanks
> Ian
>
>

-- 
XR

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