Do you know anyone with a Mac who might have a similar model? I ask because it could be the power supply/power adaptor too. If you have a sighted person you could ask, make sure the the adaptor is lighting up when it’s plugged in. If it’s the machine itself, you will need an authorized Apple repair center to fix it.
Take Care John D. Panarese Director Mac for the Blind Tel, (631) 724-4479 Email, [email protected] Website, http://www.macfortheblind.com APPLE CERTIFIED SUPPORT PROFESSIONAL and Trainer AUTHORIZED APPLE STORE BUSINESS AFFILIATE MAC and iOS VOICEOVER TRAINING AND SUPPORT > On Jul 3, 2020, at 5:57 PM, Rebecca Sabo <[email protected]> wrote: > > Hi all, > My name is Becky Sabo. I have a Mac air 2013 model. It will not turn on at > all and I have tried plugging it in and also will not turn on. I have tried > calling Apple and they said that that model has been discontinued. My problem > is I did not update any of my files on external hard drive or a way to get > the files off the computer. They suggested that I need to go to a third-party > dealer here in Colorado try to get it fixed. The problem is I don’t know > where to go any suggestions would be helpful > Thanks > Becky > > -- > The following information is important for all members of the Mac Visionaries > list. > > If you have any questions or concerns about the running of this list, or if > you feel that a member's post is inappropriate, please contact the owners or > moderators directly rather than posting on the list itself. > > Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: > [email protected] and your owner is Cara Quinn - you can reach Cara at > [email protected] > > The archives for this list can be searched at: > http://www.mail-archive.com/[email protected]/ > --- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion on the web visit > https://groups.google.com/d/msgid/macvisionaries/8093A5DA-7BE5-478E-AF22-3293D34E1DF7%40gmail.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/AEB3475E-A286-4800-A924-C7E0C7ACBEF2%40gmail.com.
