Sounds like he may not have enough iCloud storage for the backup. I suggest paying the 99-cents per month, and upgrading iCloud storage to 50 GB.
- Brad - On Oct 4, 2020, at 01:52, 'Gary Price' via MacVisionaries <[email protected]> wrote: Morning everyone! Please can anyone come up with any ideas. I've let a friend of mine have my old iPhone 5s. He wants to get a new iPhone though, the SE 2020. But obviously he wants to back everything up first. But this is where the problem and query comes into play. He has his own apple ID and he has the basic 5GB iCloud storage. He has all the latest operating system updates. When he goes into iCloud under his apple ID, he tries to turn on backup as this is off. When he does this though, the familiar message about syncing to iTunes comes up. I've told him to disregard that. But when he clicks OK he is then receiving the following strange message. iCloud backup failed. There was a problem enabling iCloud backup. OK button. Obviously using VoiceOver as he is blind. Please has anyone on here ever seen this message? Christopher Hallsworth has suggested signing out and back in again. Thanks very much, I look forward to any responses! Gary Price This is my main Email address: [email protected] -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/6C6B76D5-C2D3-40E4-B897-5BDD77FC7AE2%40icloud.com. -- The following information is important for all members of the Mac Visionaries list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your Mac Visionaries list moderator is Mark Taylor. You can reach mark at: [email protected] and your owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/macvisionaries/6F196EB7-9112-4A50-8A9C-233D477E4656%40swbell.net.
