On Friday, November 20, 2020 at 6:44:16 PM UTC-5 [email protected] wrote:

> Hi,
>
>  
>
> It seems that I need some more help. I don’t find the jump drive in the 
> desktop, and in finder either.
>
>  
>
> Rena
>
>  
>
> *From:* [email protected] <[email protected]> *On 
> Behalf Of *Brad Snyder
> *Sent:* Friday, November 20, 2020 10:49 AM
> *To:* [email protected]
> *Subject:* Re: Question about pdf
>
>  
>
> 1.  The “Jump” or flash drive may appear as a volume on your Mac’s 
> desktop.  If it does not, use the keyboard command CMD + Shift + C, to open 
> a Finder window that should contain all volumes and similar resources 
> attached to your Mac.
>
> 2.  Once located, use the command CMD + DownArrow (or CMD + Shift + O), to 
> open the volume, and access its contents.
>
> 3.  Once you have located the PDF file on the jump drive, use the command 
> CMD + DownArrow (or CMD + Shift + O), to open the file in the default 
> application for accessing PDF files, which should be Preview.
>
>  
>
> HTH.
>
>
> - Brad -
>
>  
>
> On Nov 20, 2020, at 09:16, Rena <[email protected]> wrote:
>
>  
>
> Hello,
>
>  
>
> I need to open and print a pdf in my mac computer. The file is in a jump 
> drive.
>
> First of all, I don’t know how to open the file. Where do I find the jump 
> drive?
>
> Please, help,
>
>  
>
> Rena
>
>  
>
>  
>
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>



does the usb/stick flash when you plugin,  did you try different ports. are 
you taking note of the items in the finder eg cd. did you reboot, did youu 
try a usb/stick that you used already to confirm port isusable? is it your 
usb or friend and if friend do you know if they formated for windows or mac 
or another os?

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