This sounds like stating the obvious, however, its worth mentioning that if the 
event hasn't begun, or if it is connected but no one is yet speaking it can 
seem as though nothing is happening.  I've been confused and/or a little 
anxious on more than one occasion thinking there were tech issues.  I find the 
worse are the ones  that "start " at noon, but then no one actually comes on 
and begins speaking until a quarter after.  .  I have found places where it 
shows time elapsed or says that the event hasn't yet started, ... those help.  
And yes of course checking the mute button is always a good idea.

Best of luck, 
Joy



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