Michael,

I am not sure what your solution might be, but you have one thing on your side 
which is you at least know the Apple Id. If you try doing a reset on either the 
password or passcode the device might send a text message to confirm the 
change. The question is where will it send that code – if its one of the locked 
devices then you’re still in the same problem. Have you tried calling Apple 
accessibility to see what they might suggest.

Apple was helpful to me when my husband passed, but then I knew the codes to 
his Apple stuff.

Eileen

From: Michael Busboom 
Sent: Tuesday, December 29, 2020 10:03 AM
To: 'Adrian Leong' via MacVisionaries 
Subject: Recovering data from iPads

Hello everyone,

Recently a very close friend of mine died, and I inherited two iPads that he 
and his wife owned.  One of the iPads is three years old, and the other is five 
or six years old.  On one of the iPads, there are apparently a lot of pictures 
that family members would like to have, provided I can gain access to them and 
send them.

Here are my problems and questions:

Although I have the Apple user IDs for the iPads, I do not have the passwords 
or unlock codes.  Since I didn’t know that I would one day be getting the 
iPads, I never asked for them, prior to my friend’s death  Is there any way for 
me to recover their pictures?

If there is no way to gain access to the content of these iPads, how do I do a 
complete reset and start setting them up for my own personal use, using my 
current Apple ID?  I have never done a complete restore to an iPad, but I do 
back up my iPhone to the Cloud regularly.  If someone can refer me to a podcast 
that addresses these issues, that’d be great.

With gratitude for any thoughts and best wishes for 2021,

Mike 

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