----- Original Message -----
From: "Toktumi Support" <[email protected]>
To: "'Hank Smith'" <[email protected]>
Sent: Friday, March 26, 2010 4:42 PM
Subject: Toktumi Service
Dear Toktumi Subscriber,
As some of you may be aware, Toktumi has been the recipient of some very
positive publicity this week in the popular press. The New York Times,
CNBC, and others have extolled the virtues of Toktumi and in particular of
Line2 for the iPhone, the latest version of our application for the wildly
successful Apple smartphone. While all publicity is nominally good, the
attention that these notices has attracted has not all been to our
benefit. Now that we are on the international radar screen, certain
entities have been using automated systems to try to create toktumi
accounts at the rate of tens of thousands per hour. Obviously our systems
were not designed to handle this, and our servers have gotten severely
bogged down trying to process all these requests. We have temporarily
stopped all new Line2 sign-ups as a result until we can identify and
eliminate the source of the automated sign-up system.
Toktumi’s number 1 goal is to provide top-quality service to all of our
customers. We are working around the clock to rectify this situation. We
apologize for any inconvenience this situation may cause you.
Thanks,
Peter Sisson
CEO
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