Hi!
Nice!
Yes you should always update to the latest version.
/A

> 30 maj 2023 kl. 17:36 skrev Phil Halton <philh...@gmail.com>:
> 
> At the suggestion of Apple support, I upgraded from 16.1 to 16.5 latest iOS 
> and then reset Face ID. Now it works. Thanks for yourhelp.
> 
> Sent from my IPhone
> 
> 
>> On May 30, 2023, at 10:42 AM, Cara Quinn <modelc...@gmail.com> wrote:
>> 
>> Hi Phil,
>> 
>> Apologies for the obvious question, but have you made sure that the glass 
>> protecting the camera and sensors is clean? When I hear of a camera issue 
>> with a consistent symptom like this, I would first check to see if there may 
>> be anything obstructing the camera / sensors.
>> 
>> Hope this helps and apologies if you’ve already done this.
>> 
>> Best of luck!
>> 
>> Cheers!
>> 
>> Cara
>> 
>> 
>>> On May 30, 2023, at 8:20 AM, Phil Halton <philh...@gmail.com> wrote:
>>> 
>>> For some reason the Face ID feature on my iPhone 13 has stopped working 
>>> throughout the system, and on all apps that use it. I have done the 
>>> following: rebooted the phone, always a good first step. Then I went into 
>>> Face ID settings and reset Face ID, and made sure that requires attention 
>>> was not turned on. Still no joy, I cannot log into any of the apps that use 
>>> Face ID for some reason I just get the “face not recognized “message 
>>> consistently. Any ideas before I call Apple?
>>> 
>>> Sent from my IPhone
>>> 
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