Hi, It doesn't necessarily depend on mouse settings, however. Even if you use VoiceOver commands like VO-Shift-Command-T to go to the iTunes Web area to the SOurces table, it will crash. Also, if you move through headings blazingly fast, this can also crash iTunes.
However, as soon as I noticed the bug on the day iTunes update came out, I told Apple and they replied the same day, saying it was most likely a specific iTunes problem rather than anything to do with VoiceOver. They promised to look into it, so hopefully we'll see the fix. I'd rather not claim it is or is not a VOiceOver thing, as I don't know anything about iTunes, except how to use it. :) it has sometimes been the case that VoiceOver has actually been the problem in other applications. But don't ask me how. I just listen and do. I am all but a humble underdog of Apple's superior support staff. :( Come on iTunes fix! Yay. Regards, Nic Skype: Kvalme MSN Messenger: [email protected] AIM: cincinster yahoo Messenger: cin368 Facebook Profile My Twitter On Apr 14, 2010, at 2:32 PM, Joe Plummer wrote: > Well did not know he was talking about on a Mac but it is still a good thing > to backup iTunes just in case. I usually don't have to worry about backing > up but do several backups. I use a online backup called carbonite.com and > then I back up to a external device some sort. I fully believe in backing > up, no matter what platform you use. But you did answer the question very > good. > > > Sign, > JP ( Joe Plummer) > [email protected] > > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Esther > Sent: Tuesday, April 13, 2010 3:55 PM > To: [email protected] > Subject: Re: ITunes won't start > > Hi Søren, > > First of all, if the crashing started when you updated to iTunes 9.1 > (the latest version), then this could be related to your navigation > settings under VoiceOver Utility (VO-F8) if you have mouse cursor > follows VoiceOver cursor checked. If you're experiencing crashing and > you were last set to the iTunes Store in your sources table, it could > be due to a connection problem with the iTunes Store being down. > Another way to check whether this is a local settings problem that > might be a problem with your account setup and preferences rather than > with the iTunes app is to start up iTunes in minimal form under a test > account. If it doesn't crash, then there's either a problem file in > your iTunes library or a problem preferences setting. > > In any case, you don't have to worry about losing any of your > purchases. If worst came to worst, simply adding the contents of your > Music/iTunes/Mobile Applications folder to even a completely new > iTunes library with the Command-O "Add to Library" shortcut would > restore the applications. Your backups (with information about > favorites in apps, contacts, etc.) are stored in you account under: > Library/Application Support/MobileSync/Backup > > So it's certainly possible to recover everything. Incidentally, I > know that it is common under Windows to have to re-install > applications and iTunes, but I've never had to reinstall iTunes, and I > can count on the fingers of one hand the number of applications that > I've had to re-install on a Mac. In those two instances, it was > because the updated package installation changed to a completely > different format that I wasn't confident would simply "update". > > Also, if you have Time Machine running, most of this will be backed up > already. Let us know if you need more help. > > Best, > > Esther > > Søren Jensen wrote: > >> How do I uninstall it without removing too many files? It's both in >> my applications folder and my users folder. Can I just remove it >> from my applications folder without removing the folders in my users >> folder? >> If I wanna take a backup of my stuff in Itunes, do I then just have >> to backup the Itunes" folder in the music folder? I also have a lot >> of apps from my Iphone which I don't wanna miss. I could of course >> just sync my phone again..." >> Best regards >> Søren Jensen >> Mail & MSN: >> [email protected] >> Website: >> http://www.coolfortheblind.dk/ >> >> Den Apr 13, 2010 kl. 8:37 PM skrev Joe Plummer: >> >>> hi, uninstall it and reinstall it. if not on your main pc make sure >>> you >>> deauthorize it and then reauthorize it when you get it reinstall. I >>> also >>> would backup any apps and songs you have bought thru iTunes. >>> >>> >>> Sign, >>> JP ( Joe Plummer) >>> [email protected] >>> >>> -----Original Message----- >>> From: [email protected] >>> [mailto:[email protected]] On Behalf Of Søren Jensen >>> Sent: Tuesday, April 13, 2010 2:28 PM >>> To: [email protected] >>> Subject: Itunes won't start >>> >>> Hi. >>> >>> Suddently my Itunes has started to crash each time I try to start the >>> application. When i try to open it, I got the user notification >>> window, >>> where I can choose to send a report to Apple, ignore or open the >>> application >>> again. How do I fix this issue? Can I remove the preferences without >>> deleting all the music and stuff I have in my Itunes? >>> I really hope someone can help because I have to sync my Iphone >>> with Itunes >>> to accept a new provider... >>> Best regards >>> Søren Jensen >>> Mail & MSN: >>> [email protected] >>> Website: >>> http://www.coolfortheblind.dk/ >>> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. 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