There are also modal dialogues on more Web sites these days than there used to 
be. They can acquire focus when you're simply reading Web content. You need to 
close the dialogue to resume reading. Often, fortunately, the VoiceOver cursor 
returns to where you were before the interruption.
Amazon does not have this problem, though.


________________________________
From: [email protected] <[email protected]> on 
behalf of Jessica Moss <[email protected]>
Sent: Saturday, December 21, 2024 07:04
To: 'Jim Fettgather' via MacVisionaries <[email protected]>
Subject: Re: Problems Using Amazon

One thing I’ve noticed on my end, a lot like with the Walmart app, is these 
sponsored ads that both have incorporated that just randomly pop up when 
scrolling and snatch focus away from what I’m trying to navigate, and in both 
cases, there seems to be no way to hide them.  I found both apps to be vary 
usable until these started cropping up, and then started noticing 1 of 2 things 
happening, my screen’s focus jumping all over the place, or my screen 
completely freezing.

On Dec 21, 2024, at 3:23 AM, Eric Oyen <[email protected]> wrote:

You aren’t the only one to notice this. The name/account and lists thing is 
apparently a web dialog that steals focus and cannot be dismissed or bypassed. 
This appears to happen in safari a lot (especially older versions). They have 
also changed the amazon app so that it is more confusing (and thus, less 
accessible).

I may have to locate my source for direct email and phone contacts for the 
amazon board of directors and post those items here. We, as a user base may 
have to flood both phone and email of the board members just to get their 
attention. It might also benefit us to get hold of every organization that 
deals with us as a population and insist strenuously that they pressure amazon 
into doing the right thing.

One of the items I noticed that you pointed out is that windows platform based 
browsers and JAWS seem to work almost seamlessly with amazon. That means they 
have pretty much decided to go with Microsoft centric javascript code, making 
it harder for any of us to use apple OS based devices and browsers. So, we 
might also have to get apple involved as this will definitely start affecting 
regular users of apple platforms as well.

-Eric


On Dec 12, 2024, at 10:46 PM, Brandon Olivares 
<[email protected]<mailto:[email protected]>> wrote:

Hello,

Has anyone else been having issues with Amazon with voiceOver? I know they’ve 
been changing things quite a bit, but I just tried to place an order and it was 
super frustrating. I can navigate normally with VO-arrow keys but the moment I 
try to jump to a heading or do anything else, it totally stops interacting with 
the page. It just focuses on this element saying “Hello, Brandon,” then has a 
link for “Account and Lists”.

I literally couldn’t complete the order. I had to get out my Windows computer 
and JAWS was able to do it just fine.

Just wanted to see if anyone else is having this issue.

Thanks,
Brandon




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