Hi, see my comments below.
Erik Burggraaf
Join me Wednesday, May 26th at CNIB Tech Aids fair in Toronto.  I'll be at the 
assistive computing booth from 2 to 4 in the afternoon and circulating for the 
rest of the day.
http://www.erik-burggraaf.com
888-255-5194

On 2010-05-25, at 10:34 AM, Alfredo wrote:and would really appreciate if you 
answer,
> How much would you pay (regardless of where you live) for a one hour
> session on basic to advance apple computer skills with voice over?

I suggest you hook up with your local apple store and try to find out what they 
pay their trainers.  Then decide whether you are going to go to the client or 
whether the client will come to you.  Set your price higher if you plan to go 
to the client, basing it loosely on what you would be paid to deliver training 
by the apple store.  Offer a 10 to 15 per sent discount to users who pay you 
for a block of hours in advance.  This will protect you against people who sign 
on for a block of hours and then fail to book or fail to keep their 
appointments.  You can see from my website http://www.erik-burggraaf.com that 
this is what I have done. My private training rates are based on the fact that 
government funding here is $40 per hour, and I will be going to the client as 
opposed to having them come to me.
> What is your age?
I am 28, and I learned voiceover myself with the help of the manual, the great 
people on this list, and a lot of emercive use.  I have trained clients 
literally ranging in age from 8 to 88, but the average age of my clients is 
about 70 years old.  I have a 72 year old mac switcher on my books right now, 
and he is doing great.  I do wonder how older people would fare on the mac 
though because I see a lot of people with touch sensativity issues, fine motor 
problems, and arthritis. My 72 year old client is really lucky in that regard, 
but I suspect some of my other clients wouldn't do so well on the mac because 
of the feel of modern apple keyboards and the intensive use of multi key 
combinations.
> Do you think that you could have learned the apple OS with voice over
> as easily as you did jaws or window eyes, if you had not had these screen 
> readers?
Actually I think it's a bit harder to learn when you come over from another 
screen reader.  I personally was a self-teacher from the age of 8 or 10 or so.  
I remember listening to chapters of the bex docs tapes and blazey tutorials in 
bed and saving out little tidbits to try the next day.  Being a trainer has 
made me a student of the learning process.  Everyone learns in a different way, 
but I've been working on me for the last 20 years or so and I have the ropes 
down pat.
There are two problems initially with learning to switch from another screen 
reader.
The first is that Voiceover approach is inside out from windows and ubuntoo 
linux approach.  I've written about the dropped penny often before, but if you 
can't find it in the archives, let me know and I'll draft it up again.  I 
really need a blog or something.  In order to really get to grips with VO 
coming over from windows, you have to turn your thinking inside out and that's 
not easy.
The second drawback is that simple tasks take much longer initially.  When you 
want to burn a CD, you have to learn the mac process for burning CD's, and you 
catch yourself thinking, "Damnit! this would be done already if I were on my 
old windows box."  Of course, having done the task a number of times it becomes 
seemless and you have taken another step away from the old thing into the new.  
If you do a lot of tasks, You may get the relearning blahs, even though 
learning the tasks is not so arduous.  It's the idea that you used to do all 
this stuff and now you have to stop and relearn.

Another possible drawback of switching is that the documentation for mac OS 
puts you totally into the screen reader and hides mac OS from you.  Mac OS is 
highly accessible with numerous keyboard shortcuts, but if you allow yourself 
to be guided by the inline help, you will never be exposed to the keyboard side 
of mac OS.  For example, if you are on a dock item, voiceover will tell you 
something like, "you are on a dock item.  to move between the dock items, press 
control option left or right arrow.  To activate a dock item press control 
option space."  Of course, no one in their right mind would be bothered with 
that.  You would just type the first two or three letters of the item you want 
and press enter on it.  at the very least, you would use left and right arrow 
on their own to browse dock items because why not?  Mac OS allows you to do 
this, so what is the point of holding down two extra keys?  OK, so that may 
make it harder to switch as well, but that's my complaint.  Most of my clients 
don't think that deeply about such issues.
> 
> Was it hard for you, economically, to buy the mac?
Mac systems are funded here in the province of Ontario.  That of course opens 
up a whole variety of financial headache for some one getting a new computer, 
but it can be done.  Blind people tend to be a low income demographic on 
average.  Still, I don't think there's a fear of spending the money.  Apple 
systems and windows systems (with... the... equivalent... hardware...) 
cost roughly the same, give or take a hundred or two dollars.  I want to be 
really clear on that, because a lot of silly people compare a macbook pro to a 
dell vostro and claim that macs are rediculously overpriced.  From the feedback 
I get, I'd say the issue is not so much price as it is a fear that the 
accessibility features in mac couldn't possibly be as good as people say they 
are.  No mainstream company could really be so in tune with the needs of such a 
small community, and there's no way any one could deliver a really full 
featured access technology at such a small price point.  We are getting away 
from a lot of that fear now.  Apple is proving itself to it's customers, and as 
more and more old windows xp computers bite the dust, we're seeing more and 
more mac gravitation.
> How did you learn about the Mac voice over screen reader?
> 
> I and most of the other people I've trained in the past two years have found 
> out by word of mouth.  For me it was podcasts on the internet along with a 
> friend who bought one for work.  A surprising number of blind people here in 
> Ontario Own a mac now, and so if you live here, you probably have a friend or 
> a friend of a friend who owns and uses one.  Tomorrow at the trade show 
> almost every table is going to have at least one mac system on it.  


> Please answer these questions as specifically as you can, this will
> not only help me but others in the board since they might find tips
> and tricks on how to better learn the mac.

I hope this has been of some help, and I haven't forgotten about you by the 
way.  It's just been really busy updating  the website and getting promotional 
materials together for the trade show tomorrow around bookings and trolling for 
bookings and the usual business of running a consultancy.  Things will slow 
down the  end of the week, and I'll be in touch.

> Thanks,
> Alfredo
> 
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