Hum, I think they are 8 hours ahead of eastern.  I just called an got no answer 
so My guess is the office is closed.  I usually call them at 6 in the morning 
when I first get up, even before coffee.

Best,

Erik Burggraaf
User support consultant,
Website: http://www.erik-burggraaf.com
Toll-free: 888-255-5194

On 2010-07-22, at 8:05 AM, Isaac Obie wrote:

> Erik,
> the time differential is six hours. It's eight here so that would be two 
> their time now. they're not closed yet. by noontime they will be though!
> so go ahead and do whatever you're planning to do.
> My machine isn't working well at all on websites and I am not sure why.
> Isaac
> ----- Original Message ----- From: "erik burggraaf" <[email protected]>
> To: <[email protected]>
> Sent: Thursday, July 22, 2010 7:42 AM
> Subject: Re: IBraille
> 
> 
> I used to have one, but I can't find it now.  You can try the support form on 
> the website, but there's a catchca on it so good luck.
> 
> Unless some one beats me to it, I'll call index tomorrow, pull the access 
> technology trainer card, bitch about the catchca in as friendly a manner as 
> possible, and wiggle and email address out of them.
> 
> It has to wait til tomorrow now because they will be closed for the day by 
> now.  If someone who lives on their time zone could handle it, that would be 
> easier.  Otherwise I'll see what I can do.
> 
> Best,
> 
> Erik Burggraaf
> User support consultant,
> Website: http://www.erik-burggraaf.com
> Toll-free: 888-255-5194
> 
> On 2010-07-22, at 7:08 AM, Isaac Obie wrote:
> 
>> Hi Erik,
>> Got an address(es) to which we may direct such missive?
>> I am a new Apple user and I've yet to learn all the pros and cons. Thanks.
>> Isaac
>> ----- Original Message ----- From: "erik burggraaf" <[email protected]>
>> To: <[email protected]>
>> Sent: Thursday, July 22, 2010 7:00 AM
>> Subject: Re: IBraille
>> 
>> 
>> HI Mary,
>> 
>> Have you tried doing your stuff in text edit and then translating and 
>> embossing with louis?  That should work, even if it is a little cumbersome.
>> 
>> It's tough to defend index.  They are not exactly on the cutting edge of 
>> software development on any platform.  But I suspect that it's stagnated in 
>> part because very few people reported using it.  I suggest that any one who 
>> is using an index on their mac  dash off an email to the index people, and 
>> cc the accessibility department at apple, since they were in on it 
>> apparently.  Show some demand and we will get an update next year, hopefully.
>> 
>> Best,
>> 
>> Erik Burggraaf
>> User support consultant,
>> Website: http://www.erik-burggraaf.com
>> Toll-free: 888-255-5194
>> 
>> On 2010-07-21, at 11:56 PM, Mary Otten wrote:
>> 
>>> Hi Allison,
>>> IBraille is the braille translation program for Index embossers that works 
>>> on Macs. Its the mac equivalent to their WinBraille, if you've heard of 
>>> that. It came out when tiger was out and has not been updated since so far 
>>> as I can tell. Looks like they put out the product and just let it go with 
>>> no effort at improving it at all.
>>> 
>>> mary
>>> 
>>> Mary Otten
>>> [email protected]
>>> 
>>> 
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