James, I am not loyal to any company, which I feel has to be stated up front because of what I'm going to say next. I have been with AT&T for nearly two years and to be honest I have not had any problems with their customer service. Only once did they make an error, which was something to do with the system and a change I made. They corrected the problem quickly and offered me compensation. Now I have had little reason to call customer service in any case with either company. I will point out though Verizon made life very difficult for me when I opted to switch to AT&T and tried charging me early termination fees even though my contract had ended. It took me a couple of months to get the issue resolved. So, a lot of this in my opinion is expectation about service and of course everyone will have different experiences and of course different experience with the service as a result of where they live. I have a Verizon cell phone for work and I get better coverage in my house with AT&T then I do with Verizon, as an example. THe point is none of these companies are more interested in making as much money as possible. What will be interesting is if Verizon can live up to the hype. What I hope as a result of this is more competition in plans. For example, Verizon apparently is going to offer unlimited data to new iPhone customers and I wonder how long this will last. I would hope it would push AT&T back to offering the same to current and new customers. Now I do have an unlimited data plan, but I always felt it was unfair to introduce such crappy plans at 200Mb and 2Gb for those price points. Another thing that will be very interesting is what net neutrality will do to the cell industry and that is something brewing in the pipeline. Scott
On Jan 11, 2011, at 2:18 AM, James Mannion wrote: > The link worked fine for me as well. I hope the IPhone does well on > Verizon and that Verizon makes more of an atempt to be customer > oriented than AT&T ever has. AT&T sees no reason to make their network > what it should be if they can have a customer based trapped and can > screw them instead of making them happy. Maybe now they will face that > glorious reality that if you treat customers like shit you don't have > them. > > On 1/10/11, Ricardo Walker <[email protected]> wrote: >> Hi, >> >> The link works just fine for me. >> >> Ricardo Walker >> [email protected] >> Twitter, Skype, and AIM: rwalker296 >> Google Voice: 1-646-450-2197 >> >> >> >> On Jan 11, 2011, at 1:46 AM, Sarah Alawami wrote: >> >>> Um? not the response I expected but I'll take a look and repost. Thanks >>> for letting me know. >>> >>> S >>> On Jan 10, 2011, at 6:41 PM, Michael Thurman wrote: >>> >>>> bad link >>>> >>>> On Jan 10, 2011, at 7:23 PM, Sarah Alawami wrote: >>>> >>>>> Will this hurt or hinder apple, at&t or both? read more: >>>>> >>>>> http://bit.ly/fCCxOo >>>>> >>>>> -- >>>>> You received this message because you are subscribed to the Google >>>>> Groups "MacVisionaries" group. >>>>> To post to this group, send email to [email protected]. >>>>> To unsubscribe from this group, send email to >>>>> [email protected]. >>>>> For more options, visit this group at >>>>> http://groups.google.com/group/macvisionaries?hl=en. >>>>> >>>> >>>> -- >>>> You received this message because you are subscribed to the Google Groups >>>> "MacVisionaries" group. >>>> To post to this group, send email to [email protected]. >>>> To unsubscribe from this group, send email to >>>> [email protected]. >>>> For more options, visit this group at >>>> http://groups.google.com/group/macvisionaries?hl=en. >>>> >>> >>> -- >>> You received this message because you are subscribed to the Google Groups >>> "MacVisionaries" group. >>> To post to this group, send email to [email protected]. >>> To unsubscribe from this group, send email to >>> [email protected]. >>> For more options, visit this group at >>> http://groups.google.com/group/macvisionaries?hl=en. >>> >> >> -- >> You received this message because you are subscribed to the Google Groups >> "MacVisionaries" group. >> To post to this group, send email to [email protected]. >> To unsubscribe from this group, send email to >> [email protected]. >> For more options, visit this group at >> http://groups.google.com/group/macvisionaries?hl=en. >> >> > > -- > You received this message because you are subscribed to the Google Groups > "MacVisionaries" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/macvisionaries?hl=en. > -- You received this message because you are subscribed to the Google Groups "MacVisionaries" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/macvisionaries?hl=en.
