Hello Florian,
On 4 Feb 2011, at 23:51, f10r14n wrote:
> 
> 
> As a matter of fact, I agree with both sides on some account. Before
> you shoot me for it let me explain.
> First, Kevin's side. He has been trying to transition to the mac, for
> example for his school needs I think. For this, he has tried and
> failed to do the tasks he could do on Windows. Of course this could be
> due to infamiliarity with the mac system, however Mac is supposed to
> be intuitive and easy to use. Then, why is it so hard to do what he is
> trying to do?
Because what he is trying to do is more like professional use of the Mac, not 
the sort of thing most people do at home, such as using Mail, Safari, iTunes, 
Address Book, etc.

I doubt that anyone using MS Office learned all the various ways of formatting 
documents professionally without some training.

> Look, I understand that knowing a system is required before you can
> actually claim it doesn't work the right way, but I think that six
> months is a lot of time to learn voiceOver and I happen to know he has
> been at this for hours before even considering doing the episode.
As I said above, iWork is a professional package and you need a thorough 
knowledge of VoiceOver and iWork to make good use of it.

> The way I see it on this thread is that he is requesting aid in fixing
> his supposed inexperience , but all he gets back is flames about him
> critisizing voiceOver without knowing it. If there's something that
> scares away a newbie, it is that imnsho.
> 
Kevin is getting help with iWork now. He simply didn't ask the right questions 
in the right places before doing his podcast. A vague question about how to use 
iWork is not helpful, whereas a request for help performing a specific task 
makes it much easier to know what a person is looking for.

iWork is complex, and it would require a whole book to explain how to use it. 
In fact, that's exactly what comes with it — a whole book, and that's for 
sighted users!

> If i knew how to fix these issues, I would write them up. But
> apparently noone here knows a foolproof solution to the issues
> described both above and in the podcast. If i am wrong kindly correct
> me but this is my current view on the situation.
> 
You are, in fact, wrong. Most of Kevin's issues have been, or can be, resolved. 
But this is not stuff for beginners, and many of the old hands at VoiceOver are 
no longer on lists like this because there are too many messages repeating the 
same questions and they haven't the time to deal with them.

Of course, new users need to ask the same questions that all new users ask, but 
some people are not teachers and don't want to be bothered.

I think the real problem is the lack of formal training available for the Mac 
in the US.

Here in France, we are slowly putting together a training network for VoiceOver 
and people are getting the help that they need.

Cheers,

Anne

-- 
You received this message because you are subscribed to the Google Groups 
"MacVisionaries" group.
To post to this group, send email to [email protected].
To unsubscribe from this group, send email to 
[email protected].
For more options, visit this group at 
http://groups.google.com/group/macvisionaries?hl=en.

Reply via email to