Hi,

Just a quick note to state that some simple configurations, such as more 
memory, can be handled by staff if you purchase directly from the Apple Store.  
Basically, all standard configurations are pre-packaged.  However, if you buy a 
new laptop and want to max out the memory, an Apple Store can replace the 
memory for you and credit you with the difference.  Since Apple memory is more 
expensive, you might not want to do this unless you are also getting an 
educational discount on the purchase -- which would also apply to the memory.  
However, this can be a useful feature.   This doesn't apply to elements such as 
hard drives, and it certainly wouldn't apply to memory upgrades that can't be 
handled by a simple substitution.  For example, the MacBook Air models require 
that your memory be specified at the time of order, and the initial memory 
cannot be upgraded, because these modules are hard-socketed in the device.  So 
if you want to max out memory, you must do so with a custom order.  I'm also 
not sure whether memory for the Mac Mini's can easily be uprgraded at purchase, 
since it requires considerably more work to open the case to access the memory 
slot.  Finally, I will remind list readers that, at least for the iMac, the 
standard keyboard option is now the short version of the keyboard without 
number pad.  If you want to order your iMac with a full-size keyboard with 
number pad, you have to specify this in your online order.  It may be possible 
to swap for full-size keyboard at the time of purchase if you buy your iMac at 
an Apple Store -- I don't know whether this is the case.  However, it does 
require that they open the box to swap your keyboard, since all pre-boxed iMacs 
come with the shorter keyboards.

HTH.  Cheers,

Esther

On Feb 28, 2011, at 08:51, Ricardo Walker wrote:

> I'm not sure whats so strange about it?
> 
> On Feb 28, 2011, at 12:57 PM, Joseph Norton wrote:
> 
>> Hi list:
>> 
>> After I ordered my Mac Mini, I called the 800 number to ask a question about 
>> shipping.
>> 
>> In the course of the conversation, the Apple rep told me that, because I had 
>> custom configured my Mini, they do the configuration in China and then ship 
>> it from there.
>> 
>> If I had ordered one without any customization, they would, apparently, have 
>> been able to ship from their warehouse.
>> 
>> Strange!
>> 

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