Hi Christine

I have never seen this before.  I guess you should try deauthorizing the mac.  
Then make sure that the mac has the same itunes username as the windows 
machine.  Reauthorize and then sync the phone.  

If you continue to have problems make an appointment at your nearest Apple 
store and some one will help you sort this out.

Take care
--FC

On Mar 3, 2011, at 8:12 PM, Christine Grassman wrote:

> I realize that I should have given more information about what I did before 
> giving up in frustration the other night when I could not sync my iPhone. 
> Some of the suggestions I received I already tried, e.g., my first try was 
> after checking do not sync all content, and I did try powering everything 
> down and then back up.  I did see the iPhone in the Sources menu, and 
> initially, the summary was correct. I was continually asked whether I wanted 
> to transfer purchased items to the library, and I kept telling it to 
> transfer. But when I attempted to sync, everything went crazy.  I kept 
> getting the message that the iPhone was not connected, even though it was 
> still in the Sources menu. Now though, the capacity was completely wrong.  
> When I disconnected the iPhone, the only music on it was the recently 
> purchased music -- 12 songs!  All of my apps were unmolested and fine. 
> Must I deauthorize my other computer; currently, both are authorized, but I 
> only intend to use the Mac for syncing with the iPhone from this point 
> forward, with the PC as an unlikely back-up.
> Thanks for any further ideas.
> Christine
> 
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