Chris, here are a few of my thoughts on this.  After you authorized the 
program, did you try exiting it and then reopening it?  Also, I'm not sure what 
you mean when you say you clicked on a file.  Were you trying to record 
something from the internet or were you trying to convert a file that was 
already on your hard drive?  Of course, the way this program works is that when 
you click the start button, its little nose sniffs around for media and tries 
to capture it, and then when you are done, you click the stop button and its 
little nose stops sniffing around for media.  One thing that confused me was 
that when I tried to capture a Youtube video, a few seconds into the capture, 
it made a sound like it was stopping, so I thought maybe I had the same problem 
as you, but actually, it did capture the whole thing after all.

I just purchased a license for this program yesterday.  I did use a program 
called Replay AV on the Windows side made by the same company, but I admit I've 
just started working with the Mac equivalent, so I have a few things to figure 
out myself, but I was able to successfully record a Youtube video just now.  
On Apr 17, 2011, at 2:31 AM, Christopher Peppel wrote:

> Hi there,
> 
> Thursday night, I noticed the post on Jaksta for converting and playing 
> files.  I have activated the program, and when I click on a file, it just 
> keeps downloading little pieces.  Any help would be appreciated.
> 
> Thans.
> 
> Chris
> 
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