Nope, it's brand-new, just over two months. Just called Apple and they told me 
I have to mail it in or bring it in. I am not a happy camper.
On May 3, 2011, at 7:37 PM, Zachary Kline wrote:

> Hi Christine,
> I would be sure that the disk is oriented properly, and try the whole process 
> again.  I don't know if your MacBook is a slot loader or not?  My MacBook Pro 
> is, and I just push gently until the machine takes the disk in.  How old is 
> your machine?  If it's not terribly new some kind of weird hardware defect 
> may have cropped up, though I still think that rather unlikely.
> All the best,
> Zack.
> On May 3, 2011, at 4:22 PM, Christine Grassman wrote:
> 
>> Tried command eject and option eject. Every few tries I hear a very quick, 
>> slight clicky sound, but nothing else. The disk goes in about halfway, (with 
>> no sound or tray moving) then stops dead and won't go further. A slight 
>> shove meets with resistance.
>> Christine
>> On May 3, 2011, at 7:16 PM, Tony Hernandez wrote:
>> 
>>> Hi Christine. To be sure that you have no disk in the drive, the keystroke 
>>> is option-eject. I don't know if this will help you, but when I first tried 
>>> to do this, I was putting the disk in upside down. The Macbook took my disk 
>>> in and then spit it back out after a few seconds. I turned the disk over to 
>>> insert it mirror side down and that worked. I'm sorry for not being any 
>>> more helpful than that. 
>>> Tony Hernandez
>>> “Let us hear the conclusion of the whole matter: Fear God, and keep his 
>>> commandments: for this [is] the whole [duty] of man. For God shall bring 
>>> every work into judgment, with every secret thing, whether [it be] good, or 
>>> whether [it be] evil.” (Ecclesiastes 12:13-14)
>>> http://dutyofman.net
>>> 
>>> On May 3, 2011, at 7:10 PM, Christine Grassman wrote:
>>> 
>>>> OK, so this is the first time I am attempting to put a CD into my MacBook. 
>>>>  My husband had no trouble with his MacBook, so it's not the CD.  I hit 
>>>> Eject, but nothing happened --just on the off chance there was a disk in 
>>>> there.  I tried Restarting.  I tried to find any documentation about a 
>>>> lcking mechanism on the drive, but nothing is coming up under Spotlight -- 
>>>> I checked Security preferences, which is the only place where "unlock" 
>>>> came up. Is this a defect, or is there some simple maneuver I must do?
>>>> Christine
>>>> 
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